**Responsibilities** Under the direct supervision of the Imaging Supervisor, the Imaging Clerk plays a vital role in providing exceptional front-line support to our patients and staff. If you thrive in a fast-paced environment and enjoy juggling multiple tasks, we encourage you to apply! **Responsibilities include, but are not limited to:** + **Scheduling:** Accurately scheduling and rescheduling patient appointments, coordinating with technologists and other departments as needed. + **Telephone Answering:** Professionally handling incoming calls, answering patient inquiries, directing calls appropriately, and taking messages. + **Filing & Documentation:** Maintaining organized patient records, scanning documents, and ensuring confidentiality of all patient information. + **Information Gathering:** Collecting and verifying necessary patient demographics and insurance information. + **Clerical Support:** Performing general administrative tasks to support the Imaging Department, such as faxing, copying, and distributing mail. + **Patient Experience:** Providing compassionate and helpful assistance to patients, addressing their questions and concerns to ensure a positive experience. + **Collaboration:** Working closely with Technologists, Radiologists, and other administrative staff to ensure seamless patient flow and departmental efficiency. **Qualifications** + High School Diploma or equivalent (required). + Computer experience required. + Strong organizational skills with an emphasis on accuracy and attention to detail. + Excellent verbal and written communication skills. + Ability to handle multiple tasks simultaneously in a fast-paced environment. + A positive attitude, professional demeanor, and a commitment to outstanding customer service. + Ability to maintain strict patient confidentiality (HIPAA compliance). + Ability to work both independently and as part of a team. **Preferred:** + Previous experience in a healthcare administrative or office setting, particularly in scheduling or patient registration, is highly preferred. + Proficiency in computer systems, including Microsoft Office Suite and electronic medical records (EMR) software (e.g., Epic, Cerner) is a plus. **Overview** CHI Oakes Hospital, is a 20-bed critical access hospital that provides various inpatient and outpatient services to approximately 14,000 people in southeastern North Dakota. It is also a 24-Hour Emergency Level V Trauma Center. The hospital building was newly-constructed in 2007, replacing a 50-year old building, and in 2010, Oakes Community Clinic was opened within the hospital building. The hospital is part of a larger values-based organization, CommonSpirit Health. At CHI Oakes Hospital, we are dedicated to providing high-quality, compassionate care to our community. We offer a supportive work environment where your contributions are valued. As a member of our team, you'll have the opportunity to make a real difference in the lives of our patients. **Pay Range** $16.10 - $22.75 /hour We are an equal opportunity/affirmative action employer.