_Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 53,000 compassionate caregivers across 12 states. We’re looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you._ **Help at Home is hiring an IDD Program Specialist!** **_Job Summary:_** The Program Specialist provides management and oversight for direct support services delivered to young adults and adults with Intellectual and Developmental disabilities (I/DD). The Program Specialist also works with the collaborative care team to advocate for individuals with I/DD, maintains compliance with all Federal, State and County regulations, and accurately documents consumers' progress. **_Essential Duties/Responsibilities:_** + Assist clients with I/DD and/or Autism in developing goals and strategies to best service each individual according to their Individual Support Plan (ISP). + Manages and advocates for clients and directly supervises all Direct Support Staff. + Trains Direct Support Professionals on agency policy, the implementation of ISPs, and on behavioral management techniques. + Assists the consumer with attaining goals in order to have positive outcomes as described in the individual's ISP. + Monitor individuals' progress and services delivery through on-site visits and data collection. + Travels to and participates in monthly team meetings, ISP meetings, Annual Review Updates and other team meetings as necessary. + Respects the autonomy and right to confidentiality of all consumers and families. + Produces accurate documentation of the services. Documents care provided and response of the consumer/family. Submits time sheets and all other documentation in a timely manner. + Advocates for changes in service(s) as necessary. + Performs all duties in an ethical manner and in compliance with local, State and Federal laws, Medicare/Medicaid regulations and established personnel policies and procedures. + Performs other job-related duties as assigned. _This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above._ **_Education and Experience:_** + Associates degree and three (3) years of experience in the human services field; OR a Bachelor's degree and one (1) year of previous experience. + Supervisory experience preferred. + Personal vehicle which is insured and meets state safety/licensure requirements. **_Required Skills and Abilities:_** + Excellent organizational skills; ability to multitask and manage multiple responsibilities. + Strong problem-solving skills. + Strong communication skills, oral and written. + Excellent interpersonal skills. + Proficient with Microsoft Office Suite, especially Excel. **_Travel Requirements:_** + Regular travel on a daily or weekly basis required, even in inclement weather. **_Physical Requirements:_** + Ability to move, transport, or position up to 50 pounds. + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information.