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Job Summary
The Unit Service Technician provides a broad range of care and services to Patients, including but not to limited to EKG, phlebotomy, equipment cleaning, and stocking of rooms under the supervision of a licensed nurse. Performs a wide range of secretarial duties, including but not limited to organizing paper work, answering the phone, paging, and receiving of Emergency Department patients into the medi-tech computer system. Provides safe accurate transportation of patients throughout the hospital. Performs 1:1 sitting when necessary. The Unit Service Technician of the Emergency Department will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.Grade: 135
About Brigham and Women's Faulkner Hospital Brigham and Women s Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research. Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women’s Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive. At Brigham and Women’s Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you’re looking for more than a career, join Brigham and Women’s Faulkner Hospital. Our patients call it better care. Our employees call it home.
Qualifications
Education
High School Diploma or Equivalent
Can this role accept experience in lieu of a degree?
Licenses and Credentials
Basic Life Support [BLS] - Generic - HR Only required and Certified Nurse Aide [CNA] - State Specific Certification Board required or Emergency Medical Technician [EMT License] - Generic - HR Only required
Experience
ICU: 1 year experience as a medical technician or patient care assistant preferred.
Knowledge, Skills and Abilities
- ICU: • Staff adheres to all C.A.R.E. Standards • Basic clerical skills such as organizing paperwork, filing, answering telephones, paging • Performing technical skills (EKG, Accucheck, phlebotomy) • Ability to effectively speak, read and write using the English language • Ability to pass clinical competency, basic math and reading testing • Ability to perform basic math calculations and measurements, to measure height and weight, intake and output and calorie counts • Ability to accurately interpret and utilize basic medical terminology and abbreviations • Ability to enter and retrieve computerized information • Physical ability to push, transfer, and pull heavy loads throughout assigned shift • Physical ability to meet core job requirements in accordance with practice setting demands, for the patient populations regularly served • Effective communication and interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff • Organizational skills to set priorities and efficiently complete assigned work • Ability to manage stress related to patient care issues and changing hospital climate and personnel issues.
Additional Job Details (if applicable)
Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
1133 Centre Street
Scheduled Weekly Hours
36
Employee Type
Regular
Work Shift
Rotating (United States of America)
EEO Statement:
Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.