ICT Engineer (Shanghai, Investment Bank Data Center) Job ID 235637 Posted 28-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Engineering/Maintenance Location(s) Shanghai - Shanghai - China Day-to-day technology operations support at China datacenter Project in Shanghai. The data center was put into production in Mar 2024. This role requires a wide variety of strengths and capabilities, including working knowledge of a physical IT infrastructure (server, networking, storage, asset inventory, facilities monitoring, hardware secure decommissioning and incident handling), hands on experience with hardware move/add/change in a datacenter environment. **Scope and Working Hours:** § Technology operations: (Full production data center) · Knowledge of data center industry and computer room operations. · Skills in communication and management with data center suppliers based on signed service-level- agreements. · Deliver physical racking, stacking, patching and IT projects. · Supervise 3 rd party vendor construction works. · Regularly review, file and archive IT infrastructure related operational documentation on shared folder and air drives (i.e., inventory sheet, asset list, life cycle management and logistical records). · Install and configure hardware, troubleshoot hardware and network issues · Maintain change control processes in the datacenter, and support 3rd party vendor activities. · Responsible for managing incoming and outgoing goods, as well as overseeing inventory operations while maintaining clean and organized storerooms to support business functions. · Prepare assets for production installation, including unboxing, tagging, and assembling components. · Promptly report and escalate any damages to incoming shipments. · Remove IT hardware from production for storage or disposal as per company policy. · Ensure secure disposal of decommissioned hardware, including data-bearing devices. · Adhere to security protocols for storing and securing data center assets. · Responsible for liaising with the ICT Team Lead to ensure delivery of the requests is within the expected timescales. · Experience with ITIL control processes is preferable. · Available for standby emergency on-call services and remote handling. · Good command of written and spoken English. § Working hours: · Standard office hours: Mon-Fri, 9am-6pm. · May work in non-office hours, subject to business needs. · Non-office hours and weekends will be on-call basis. Staff will need to respond to emergency calls as required. **EDUCATION and EXPERIENCE** + Associate degree or above. 1-2 of experience in computer science, information systems management, data center operation, business management or a related field. + Accredited training in the installation of copper and fiber structured cabling systems, preferred. Previous experience of using Remedy, DCIM tools and BMS systems. + Work experience at banks/financial institutions or MNCs preferred but not mandatory. **COMMUNICATION SKILLS** + Bilingual in Mandarin and English. + Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. + Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. + Ability to effectively present information to an internal department and/or large groups of employees. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)