ICM Administrator
Stryker
**Job Summary:**
This administration staff of Indirect Channel Management (ICM) is to support developing and executing strategy related to all Indirect Channels in Korea and other East Asia countries, reporting to East Asia ICM Director. The role will require cross functional collaboration and commercial focused, working with global ICM admin to ensure global standards on ICs are implemented within the region. This ICM Admin will also support ensuring there is continuous improvement in how channel partners are managed by ensuring both performance growth and operating with robust compliance standards.
**Main Responsibilities & Duties**
+ Support managing end to end IC processes in IC-hub, such as arranging mandatory trainings for IC-sponsors, creating IT tickets, reconciling with ERP data, etc.
+ Support ensuring contract accuracy and execution.
+ Support managing IC lifecycle management, driving rigorous IC standards through diligent onboarding, contracting, and continuous monitoring processes(including annual certification and annual evaluation).
+ Collaborate all pit crews including FICM, RAQA, Compliance, IC-sponsors, and etc. and interact with indirect channel partners
+ Execute the effective roll out of global processes locally.
+ Support ensuring clear process flows are developed and communicated effectively within the business and all key stakeholders are managed to effectively implement the process.
+ Help facilitate business unit meetings to ensure commercial managers are aligned and understands global ICM standards and execute same
+ Support managing all IC issues with diligent stakeholder management, to drive effective resolutions and communications to all levels, mitigating risks and ensuring clear documentations.
+ Support development of communicate materials on standards and expectations for sub-IC selection/documentation to be leveraged enterprise wide.
+ Support managing solid IC governance process through a rigorous internal and external IC review mechanism, ensuring optimization of IC performance and network, operating with the standards expected by Stryker.
**Skills & Experienced Required**
+ Bachelor’s degree (Finance, Marketing, Business, or Management preferred)
+ >2 years professional commercial experience across commercial, sales channel management, finance, compliance, logistics management or market access
+ Excellent inter-personal skills with sales people and stakeholders and analytical skills
+ Up to 5% travel may be required.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
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