Best, NLD
1 day ago
ICC CAPA Owner/Scrum Master
As a CAPA Owner and Scrum Master in our Image-Guided Therapy Systems (IGT-S) team, you’ll combine quality leadership with agile coordination. You'll lead high-impact investigations and corrective actions to safeguard product quality and compliance, while also driving operational focus and alignment within a cross-functional development team. **Your role:** + Take full ownership of CAPAs—from initiation to closure—serving as the primary point of contact for cross-functional teams and ensuring timely and effective resolution of quality issues. + Conduct thorough root cause analyses using industry-standard methodologies (e.g., 5 Whys, Fishbone, FMEA) to uncover underlying factors, supported by data-driven insights from complaints, system logs, defect rates, and more. + Define clear, actionable plans with measurable outcomes, collaborating across a variety of stakeholders to implement preventive solutions and avoid recurrence. + Agile Team Support including Planning, prioritizing, and maintaining the team backlog. Track execution progress, manage dependencies and risks, and escalate impediments to enable smooth delivery. + Ensure thorough, concise, and compliant documentation of all CAPA activities—from findings to validations—aligned with industry regulations while meeting global quality standards and supports successful audits and inspections. **You’re the right fit if:** + A Bachelor's degree in Physics, Electrical Engineering, Biomedical Engineering, Computer Science or a related field (Advanced degree preferred). + A minimum of 3 years of experience in a technical leadership role within R&D or CAPA owner/manager in the medical device industry. + Experience in Project management, with the ability to lead cross-functional teams and drive initiatives to completion. + Proven expertise in root cause analysis techniques and problem-solving methodologies. + Good communication and interpersonal skills, with the ability to influence stakeholders at different levels of the organization. **Advantages:** + Understanding of quality management principles, methodologies, and regulatory requirements + Experience in medical imaging or in understanding of X-ray physics and operation principles + Certification in quality management (e.g., Six Sigma Green or Black Belt) \*this position isn't open for relocation. **How we work together** We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. **About Philips** We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here. \#LI-EU \#LI-OFFICE
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