Job Title:

IAM Architect (Auth0)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.


The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.


The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.


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Join us and be part of this journey towards greater opportunities and brighter futures.

Title: IAM Architect (Auth0)

Location: Remote

Overview:

We are seeking an IAM (Identity and Access Management) solutions architect to help some of the largest companies, handling the most sensitive data, better protect their customers. The successful candidate is an expert in Auth0 solution design, implementation, and maintenance for OpenID Connect use cases and has successfully integrated Auth0 with a range of identity providers using their APIs to collect claims.Expertise in CIAM ecosystems using OpenID Connect with a variety of relying parties is a must. Knowledge of OPA and the Rego language, as well as Kong API Management, is helpful but not necessary.The complex and evolving needs of building an enterprise-wide CIAM ecosystem require you to think quickly on your feet, with proven experience in the tools, techniques, and architectures to effectively and securely authenticate users against a wide range of identity providers. As this is a client-facing consulting position, you must have experience presenting your proposals across organizational levels using the language best suited for a given client vertical. Experience in the financial services market is ideal.

Responsibilities:

Design and lead the implementation of an Auth0-based CIAM, including custom workflows, multiple identity connectors, and custom claims.Guide clients in the secure and appropriate use of OpenID Connect-based authentication and claims-based authorization.Participate in CIAM ecosystem design with clients as a “trusted advisor.”Create standards, templates, and practical guidance for developers to participate in an OpenID Connect CIAM ecosystem.Identify CIAM requirements and use cases across the enterprise and develop appropriate solutions using Auth0, OPA, and Kong, as well as other tools, to solve for these needs.Lead a cross-functional team of CIAM engineers, including Auth0, Kong, and API developers, providing technical guidance, personnel leadership, and mentorship.Ensure all delivered CIAM solutions are scalable, secure, and highly available.

Qualifications:

10 years of information security experience with an emphasis on IAM8 years of experience with Auth0 or similar CIAM tools; if experience is not in Auth0, a current Auth0 certification is desiredDemonstrated expertise in OpenID Connect implementation and claims-based authorization modelsExperience in leading cross-functional teams aligned to specific solutions and projectsStrong communicator, able to communicate effectively and serve as a trusted advisor at all levels of an organizationAbility to drive consensus and change through influence and consensus instead of direct authorityAbility to learn and adapt quickly, including outstanding system design and problem-solving skillsExperience in information security in the financial services industry

The base salary range for this position is $92,250 - $144,964, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The deadline to apply for this position is 09/04/2025.

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Location:

USA AR Work-at-Home

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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