Qatar Airways is seeking experienced professionals for the role of I2P Team Lead based at our Global Business Services (GBS) in Ahmedabad, India.

This position will be primarily responsible for overall delivery of GBS Finance Invoice to Pay – Payment related sub-processes ensuring seamless service delivery, maximum stakeholder satisfaction and effective people management.

Responsibilities:

Own the delivery of GBS Finance Invoice to Pay – Payment related sub-process as per defined SLAs and KPIs. Review and approve transactions processed by I2P Accountants and ensure timely and accurate processing payments, bank reconciliations, payment rejections & month-end activities. Collate justifications for outstanding items in invoice ageing reports, prepayment reports and highlight to Manager. Support the dispute resolution and query management team to resolve payment processing related issues ensure corrective actions carried out. Work closely with team members on the exception handling and issue resolution, manage queries and resolve issues from team members. Review the accounting documents with high-level complexities giving careful consideration to payment modes – Quick/Manual Payment Process – (Wire & Check), Batch Payment Process – (Web & Wire), to automatically capture invoices routed through electronic channels. Monitor payments runs to sanctioned countries, banks and entities as per internal compliance guidelines. Co-ordinate with Legal and internal compliance teams to resolve payment related issues to sanctioned countries and entities. Maintain systems, process documents, SOPs, exception matrix & policies, to ensure adherence to company policies. Payment controls are in place and review is done in timely manner for airline and subsidiaries Support with end-to-end delivery of periodic dashboard to Manager including I2P KPI, data analysis, score cards and processing metrics, which can guide I2P Management to make informed decisions. Support internal and external audit request through providing data and respond to inquiries. Work closely with the accountants in the team to provide information required by Managers for queries/issues raised in governance forum. Work closely with IT, Banks, Treasury ERP & Business Users and internal Finance Teams to bring efficiency and improve processes by understanding & automating various manual intervention areas in I2P and ensure continuous improvement. Support I2P transformation process by highlighting and escalating any process gaps, vendor master data mismatches, local and foreign regulation matters, etc. in view of continuous improvement. Propose improvement initiatives to assist with controlling and improving I2P sub-process. Research best practices and technologies to be proposed and applied within I2P with the scope of improving overall company position within industry benchmarks.

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