Key Responsibilities

Support strategic partner governance model through process oversight, tracking and reporting on contractual commitments/benefits, internal and external stakeholder cadence management, and documentation  Collaborate with internal stakeholders to align partner services with business objectives Evaluating vendor performance against service level agreements (SLAs) and KPIs, implementing improvements when necessary Facilitating monthly and quarterly business reviews with strategic partners and internal stakeholders Ensure compliance with regulatory requirements and internal policies. Support dispute resolution if issues arise Provide data, analytics, and reporting to procurement team and leaders as needed Support process initiatives as requested  Provide training to stakeholders on processes and best practices 

 

Qualifications/Experience/Education

Experience managing large  Technology procurement sourcing and contracting Experience with Procurement technologies (CLM, RFP, etc) and enterprise tools – Jira, Sharepoint, Microsoft Suite/Copilot, Smart Sheets, Ironclad, Service Now, etc. Able to influence internal and external stakeholders, executives, and leaders  Articulate with strong communication, people, and leadership skills Experience of working with both virtual and physical global teams Strong problem solving and change management ability Evidence of managing strategic relationships and technology contracts  Natural ability to interact positively with all internal stakeholders across cultures, countries, and professional disciplines Able to maintain impartiality and drive business outcomes Bachelor’s degree in a relevant field