ARS/Rescue Rooter is part of a national service leader, and we have an exciting career opportunity for an ambitious, team-oriented professional who is interested in joining our team as an HVAC Service Manager. You will be responsible for the supervision of residential HVAC Technicians and Installers to effectively provide service, repair, and installation for customers.
We offer
$130k - $150k base salaryAnnual bonus opportunityCompany vehicle with fuel card, laptop and cell phoneComprehensive benefits package including medical, dental, vision & life insurance401(k) plan with company match13 days paid time off and 8 paid holidaysQuality, comprehensive training programsOpportunities for advancementDiscount Programs with our partnered accounts (Childcare, personal cell phone, etc.)Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More! Responsibilities What will you do:Supervise and delegate employees, which includes assisting in hiring, training, scheduling of employees, setting work priorities, conducting staff meetings, counseling and evaluating performance and supervising work assignments to ensure effective operationsCoach and motivate team to work at their maximum productivity; coaches, trains and develops Technicians and Installers to increase work and skillsProvide technical support to the field via phone, Microsoft Teams and job sitesReview and audits paperwork daily; ensures that all equipment is in proper operating condition, to include maintaining high quality appearance of vehicles and equipmentResolve customer issues and complaints to ensure customer satisfactionAssist the general manager with data collection and report preparationReview payroll records to ensure employees are paid properly Qualifications What do you need:High School diploma or general education degree (GED)Experience and technical knowledge in residential HVAC – both service and installation.Knowledge and understanding of CA codes and complianceExperience in managing, training and driving on HVAC expected KPI’sProven track record and prior service management experienceStrong computer and mathematical skills requiredExcellent negotiation, communication and presentation skillsUnderstanding of a P&L statement and budgetingAbility to understand the effects of economic, financial and market conditions on the businessAble to operate in a dynamic, fast-paced environment and adapt to a changing environmentAbility to think both strategically and execute against day-to-day objectivesMust have a valid driver's license and ability to pass criminal background check and drug screenNote: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
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