Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies (https://www.tranetechnologies.com/) , and through our businesses including Trane® (http://www.trane.com/index.html) and Thermo King (http://www.thermoking.com/na/en.html) , sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits (http://careers.tranetechnologies.com/global/en/benefits) designed for you to Thrive at work and at home. We boldly go. **Where is the work:** Virtual **What’s in it for you:** Thermo King is seeking a **Northeast Regional Bus HVAC Service Manager** to serve as the main service liaison between customers, Thermo King dealerships, and Thermo King Americas, ensuring consistent service quality and effective communication on transit bus HVAC service-related issues. **What you will do:** + Deliver prompt, expert service guidance, instruction, and training to customers and Thermo King dealerships within your designated region of responsibility. + Identify opportunities for enhancing dealership service performance by promoting safety, efficiency, quality, and technical expertise. + Leverage ethical decision making to collaborate effectively with sales, service teams, internal departments, and leadership to promptly resolve issues. + Oversee and ensure dealer adherence to the authorized dealer agreement concerning service-related matters. + Utilize integrity to efficiently oversee customer goodwill expenses within your designated region. + Represent the voice of the customer by communicating customer concerns and insights to assist in the development of long-term technical and product solutions aligned with market needs. **What you will bring:** + High School diploma or associate’s degree; Bachelor’s degree from a four-year college or university preferred + Knowledge of HVAC and refrigeration principles, or relevant experience in the transportation sector, vehicle manufacturing, or other heavy industrial industries is preferred. + Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI in previous 5 years; Hit & Run, License Suspension, Reckless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. **Annual Base Salary Range or Hourly Base Pay Range:** $75,700.00 - $156,200.00 **Compensation Type:** Salary **Incentive Eligible:** Yes **Sales Commission Eligible:** No **Disclaimer** : We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. **Safety Sensitive Role:** Yes The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.