**Job Title: HVAC Field Service Manager** **Job Description** We are seeking an experienced HVAC Field Services Manager to work in residential homes, performing service and repair tasks on air conditioning units, ducts, and heating systems. This role involves being the first point of contact for HVAC technicians seeking assistance in troubleshooting and management. You will communicate directly with homeowners to explain system issues, repair options, and maintenance recommendations, addressing customer concerns and ensuring a high level of satisfaction. Additionally, you will mentor and train service technicians to enhance their technical skills and customer service. **Responsibilities** + Assist HVAC service technicians with diagnostics, troubleshooting, and repairs in the field. + Serve as the go-to resource for technical questions and on-site problem resolution. + Ensure technicians follow safety protocols and company procedures. + Communicate directly with homeowners to explain system issues, repair options, and maintenance recommendations. + Provide clear, professional, and empathetic explanations to help customers make informed decisions. + Address customer concerns and ensure a high level of satisfaction. + Mentor and train service technicians to improve technical skills and customer service. + Monitor daily service schedules and assist in dispatching as needed. + Ensure timely and accurate completion of service reports and documentation. + Collaborate with office staff to streamline service operations and improve efficiency. **Essential Skills** + 5-7 years of HVAC experience/service experience. + Strong technical knowledge of residential HVAC systems (heating, cooling, ventilation). + Excellent communication and interpersonal skills. + Ability to lead by example and motivate a team. **Additional Skills & Qualifications** + EPA Certification and relevant HVAC licenses (as required by state/local regulations). + At least 2 years in a supervisory or leadership role. + Valid driver’s license with a clean driving record. + Bilingual (English/Spanish) is a plus. **Why Work Here?** Join a team with a growing customer base in a high-end residential environment. Enjoy a permanent opportunity with comprehensive health, dental, and vision benefits. **Work Environment** This role involves working in both indoor and outdoor environments, including small spaces such as attics. Candidates should be comfortable with hands-on work and getting their hands dirty. **Job Type & Location** This is a Permanent position based out of Simi Valley, California. **Pay and Benefits** The pay range for this position is $83200.00 - $104000.00/yr. Company Benefits handled by client. **Workplace Type** This is a fully onsite position in Simi Valley,CA. **Application Deadline** This position is anticipated to close on Aug 26, 2025. **About Aerotek:** We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.