Make your mark at the world's largest HVAC company
Daikin Applied is seeking a District Operations Manager in Richmond, VA! The District Operations Manager will provide leadership to the operations team. This includes overseeing the fulfillment process for work sold by Service Sales Representatives to ensure that customers’ requirements are met, revenue and profit objectives are met, and operational efficiencies are achieved. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!
Location: In office in Richmond, VA
What you will do:
Administer safety programs, monitor compliance with job site safety, safety training, safety documentation, auditing, and reportingSupport sales through involvement in job quotation and estimation. Approve estimates for scope of work, labor hours and material content, assesses profit risk of jobs, controls material and labor costs, and provides feedback to the District ManagerEstablish project timelines, meet with customers to communicate and coordinate project schedule. Manage projects, assigns personnel, oversees ordering of equipment and material, and assures that proper customer signoffs are secured per corporate policy requirementsOversee quotation of call-in work, transactional sales (not requiring SSR skills), and assigns personnel as needed to ensure that quotes are delivered to customers on a timely basisProvide consistent communication with current customer base and establishes effective working relationships to identify additional selling opportunitiesEnsure that maintenance contract commitments are fulfilled, and inspections completed on timeProvide input to Service Coordinator on scheduling activity of techniciansWork with the technician team to generate pull-through service and repair work on existing house accounts. Manage Tech Tip program and leads customer care initiativesWork with Service Sales Representative and District Manager to resolve customer issues, including customer visitsProvide weekly job status, revenue and warranty recovery report to DMWhat’s in it for you:
Opportunity to work for a leading innovator in HVAC and make a difference in environmental initiatives to create a more sustainable world for allAbility to create better outcomes for our customers, so we all can breathe easierPotential to make an impact and shape your career with a company that is passionate about growth and developmentEndless opportunities to make an impact in a people-centered, growing companyCompetitive salary and benefits, with ability to increase income as you drive sales in your marketNon-decaled company vehicle with all expenses paidMinimum Qualifications:
Bachelor's Degree or Equivalent Experience6 to 8 years; incl 4+ years people leadership experiencePrevious experience leading a team of commercial HVAC technicians, with formal or informal supervisory responsibilitiesWork visa sponsorship is not available for this position.
Benefits:
Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements
Multiple Medical insurance plan options + Dental and Vision insurance401K retirement plan with employer contributions matching 100% of the first 3% an employee contributes and 50% on the next 2% of employee contributionsCompany provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverageShort term and long term disability120 hours (3 weeks) Paid Time Off for new employees + 11 company paid holidays40 hours paid sick timePaid Parental Leave and Tuition Reimbursement after 6 months of continuous serviceThe typical annual base salary for this position ranges from $105,000 - $132,000 in Virginia. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location. Additionally, this position is eligible for an operations incentive plan.
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If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!