Operational

· To assist in making sure that Employee Facilities are maintained to Hyatt International's high standards of operation.

· To co-ordinate all visas and immigration activities when necessary and monitor the passports and immigration papers of foreign national employees.

· To be responsible for the administration of employee benefits and salaries.

· To assist with Annual Salary and Benefits Survey, Business Plans, Manning Guide.

· To counsel employees in career prospects, personal issues, job related issues, grievance, discipline, etc.

· Actively manages relationships with Government institutions, such as the Labour Office, Social Security, Health Insurance institutions, etc.

· Provides full support, advice and guidance on employee relations matters including general enquiries, labour law matters, procedures or absence issues.

· Building and maintaining effective working relationships with colleagues at all levels, providing advice and guidance on a range of HR related issues and policies to support understanding and ensure effective communication of good HR practice.

· Supervises / provides guidance to the HR Coordinator on day to day activities

· Supports the development of strong communication and feedback channels with all staff and through a variety of mechanisms to support employee engagement.

· Assists in implementation of HR strategy, policies, ensuring that all HR issues are dealt with within the timescales set out in the procedures.

· To be part of Trainings including Orientation training on job related issues.

· Undertakes other projects and tasks as necessary.

Payroll

· Conducts thorough checks of attendance sheets, advises divisional and department heads on corrective actions,

· Ensures all payroll documents are fully signed by respective managers, and an attendance system Kronos is up to date

· Ensures all payroll documents have been handed over to the payroll accountant according to the agreed payroll closure schedule

· Is responsible for a final check of payroll reports

Customer Service

· To support the hotel’s focus on service excellence by recruiting people with the competencies and profile to provide exceptional service to the hotel’s external customers (guests).

· To ensure that Personnel employees provide the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.

Financial

· To help to maintain efficient staffing levels and payroll systems, helping Division/Department Heads to maximize productivity and minimize unnecessary payroll costs.

· To be conversant with productivity ratios (and other key performance indicators) and to produce the monthly turnover report, employee sick leave report, vacation reports.

· To assist in researching competitive compensation/benefits/incentive packages.

· To assist in the management of the Department's operational budget so that all costs are controlled and expenditures are properly approved.

· To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.

Personnel

· To ensure that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/hotel policies and procedures.

· To support the development of supervisory and management personnel in the hotel, through the implementation of an effective succession plan.

· Supports reinforcement of Hyatt’s Values.

· To ensure a strong professional relationship with all levels of employees within the hotel, taking an active interest in their welfare, safety and development.

Marketing

· To assist the Director of Human Resources with the compilation and implementation of all employee communications.

· To ensure that all in-house rules and regulations are communicated to employees and implemented.

· To monitor and support the completion of the Human Resources Calendar.

Administration

· To assist the Director of Human Resources in the smooth and efficient running of the Human Resources Division, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.

· To assist in the preparation and update the Human Resources Departmental Operations Manual.

· To ensure that all employee records are kept up to date (including employee annual leave, business trips, medical leave).

· To assist in making sure that the hotel is adhering to all Company/Hotel Human Resources Policies and Procedures.

· To assist in making sure that government-stipulated employee legislation is strictly followed and implemented.

· To manage the hotel's employee welfare programmes, ensuring that the benefits supplied are relevant and competitive in the local market place.

· To assist in making sure that the necessary Human Resources forms are forwarded to the Divisional/Regional Human Resources Specialists promptly.

· To be responsible for the security and upkeep of personnel files including foreign national employee files.

Other Duties

· To maintain strong, professional relationships with relevant representatives from competitor hotels, business partners and other organisations.

· To respond to changes in the Human Resources function as dictated by the industry, company and hotel.

· Reads the hotel's Employee Handbook and has an understanding of and adheres to the hotel's rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.

· To attend training sessions and meetings as and when required.

· To carry out any other reasonable duties and responsibilities as assigned.

Operational

· To assist in making sure that Employee Facilities are maintained to Hyatt International's high standards of operation.

· To co-ordinate all visas and immigration activities when necessary and monitor the passports and immigration papers of foreign national employees.

· To be responsible for the administration of employee benefits and salaries.

· To assist with Annual Salary and Benefits Survey, Business Plans, Manning Guide.

· To counsel employees in career prospects, personal issues, job related issues, grievance, discipline, etc.

· Actively manages relationships with Government institutions, such as the Labour Office, Social Security, Health Insurance institutions, etc.

· Provides full support, advice and guidance on employee relations matters including general enquiries, labour law matters, procedures or absence issues.

· Building and maintaining effective working relationships with colleagues at all levels, providing advice and guidance on a range of HR related issues and policies to support understanding and ensure effective communication of good HR practice.

· Supervises / provides guidance to the HR Coordinator on day to day activities

· Supports the development of strong communication and feedback channels with all staff and through a variety of mechanisms to support employee engagement.

· Assists in implementation of HR strategy, policies, ensuring that all HR issues are dealt with within the timescales set out in the procedures.

· To be part of Trainings including Orientation training on job related issues.

· Undertakes other projects and tasks as necessary.

Payroll

· Conducts thorough checks of attendance sheets, advises divisional and department heads on corrective actions,

· Ensures all payroll documents are fully signed by respective managers, and an attendance system Kronos is up to date

· Ensures all payroll documents have been handed over to the payroll accountant according to the agreed payroll closure schedule

· Is responsible for a final check of payroll reports

Customer Service

· To support the hotel’s focus on service excellence by recruiting people with the competencies and profile to provide exceptional service to the hotel’s external customers (guests).

· To ensure that Personnel employees provide the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.

Financial

· To help to maintain efficient staffing levels and payroll systems, helping Division/Department Heads to maximize productivity and minimize unnecessary payroll costs.

· To be conversant with productivity ratios (and other key performance indicators) and to produce the monthly turnover report, employee sick leave report, vacation reports.

· To assist in researching competitive compensation/benefits/incentive packages.

· To assist in the management of the Department's operational budget so that all costs are controlled and expenditures are properly approved.

· To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.

Personnel

· To ensure that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/hotel policies and procedures.

· To support the development of supervisory and management personnel in the hotel, through the implementation of an effective succession plan.

· Supports reinforcement of Hyatt’s Values.

· To ensure a strong professional relationship with all levels of employees within the hotel, taking an active interest in their welfare, safety and development.

Marketing

· To assist the Director of Human Resources with the compilation and implementation of all employee communications.

· To ensure that all in-house rules and regulations are communicated to employees and implemented.

· To monitor and support the completion of the Human Resources Calendar.

Administration

· To assist the Director of Human Resources in the smooth and efficient running of the Human Resources Division, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.

· To assist in the preparation and update the Human Resources Departmental Operations Manual.

· To ensure that all employee records are kept up to date (including employee annual leave, business trips, medical leave).

· To assist in making sure that the hotel is adhering to all Company/Hotel Human Resources Policies and Procedures.

· To assist in making sure that government-stipulated employee legislation is strictly followed and implemented.

· To manage the hotel's employee welfare programmes, ensuring that the benefits supplied are relevant and competitive in the local market place.

· To assist in making sure that the necessary Human Resources forms are forwarded to the Divisional/Regional Human Resources Specialists promptly.

· To be responsible for the security and upkeep of personnel files including foreign national employee files.

Other Duties

· To maintain strong, professional relationships with relevant representatives from competitor hotels, business partners and other organisations.

· To respond to changes in the Human Resources function as dictated by the industry, company and hotel.

· Reads the hotel's Employee Handbook and has an understanding of and adheres to the hotel's rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.

· To attend training sessions and meetings as and when required.

· To carry out any other reasonable duties and responsibilities as assigned.