Human Resources Experience Coordinator
Marriott
**Additional Information** Intermediate English required
**Job Number** 25141032
**Job Category** Human Resources
**Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route Peninsula Papagayo, Liberia, Guanacaste, Costa Rica, 50104VIEW ON MAP (https://www.google.com/maps?q=Nekajui%20a%20Ritz-Carlton%20Reserve%2C%20End%20of%20the%20253%20National%20Route%20Peninsula%20Papagayo%2C%20Liberia%2C%20Guanacaste%2C%20Costa%20Rica%2C%2050104)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Human Resources Experience Coordinator**
Verify training, recruitment, and engagement activities are aligned with the organization’s mission and vision. Assist with the development and delivery of brand and service-related learning topics. Support the planning and execution of key learning sessions. Facilitate on-property training, including core required training and brand training for hourly associates and supervisors. Maintain up-to-date knowledge of brand and leadership development tools and resources. Assist leaders with access to learning resources and development support as needed.
Monitor compliance with required training programs, including onboarding and brand initiatives. Collaborate with HR and operations leaders to ensure all training requirements are met. Utilize learning technology platforms and manage Learning Coordinator responsibilities to support the hotel’s training needs. Participate in the Field Trainer Network and collaborate with the continent learning organization to implement updated programs and processes. Develop training aids and multimedia tools to enhance learning delivery. Manage inventory and ordering of training materials and supplies. Prepare training sessions, including setup and breakdown.
Support administrative and system tasks related to employee engagement initiatives, such as recognition programs, wellness activities, team-building events, and surveys. Generate internal communication strategies to promote engagement efforts and share company news, values, and achievements through the DLZ platform. Coordinate volunteering activities and report effective hours.
Coordinate and support recruitment efforts, including job postings, candidate screening, interview scheduling, and onboarding logistics. Organize and participate in recruitment fairs, school outreach programs, and community hiring events to attract top talent. Maintain applicant tracking systems and ensure timely communication with candidates and hiring managers.
Follow all company safety and security policies and procedures. Maintain a clean and professional appearance. Uphold confidentiality of proprietary information. Communicate clearly and professionally, both verbally and in writing. Foster positive working relationships and support team goals. Respond appropriately to employee concerns. Welcome and acknowledge all guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and express genuine appreciation. Ensure adherence to quality expectations and standards. Perform physical tasks as needed (e.g., lifting up to 50 lbs., standing or walking for extended periods). Perform other reasonable job duties as requested by management.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Intermediate English required – You’ll need to feel comfortable communicating in English, both written and spoken, as part of a global ultra-luxury brand.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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