About the role

We are seeking a dedicated and organised Human Resources Coordinator/Officer to join our team on a full-time basis at our Scoresby property. This is an exciting opportunity to play a key part in our HR operations and contribute to the strategic objectives of our hospitality business. Reporting to the General Manager, you will be responsible for supporting day-to-day HR functions and ensuring our team members have the resources and support they need to succeed. This role is essential in maintaining our commitment to excellent employee relations and operational efficiency.

Key responsibilities

Supporting the recruitment and onboarding process, including job postings, candidate screening, interview coordination and new employee orientation

Maintaining and updating HR records, employee files and personnel databases in compliance with legal requirements and company policies

Processing and managing employee documentation, including contracts, leave requests, payroll information and performance records

Assisting with the development and implementation of HR policies, procedures and employee communication initiatives

Providing administrative support for performance management activities, including appraisals and training programmes

Responding to employee inquiries regarding HR policies, benefits, entitlements and other workplace matters

Supporting the coordination of employee engagement events, training sessions and professional development activities

Assisting with compliance matters, including workplace health and safety, workers' compensation and legislative requirements

Preparing HR reports, statistics and documentation as requested by management

Maintaining confidentiality and handling sensitive HR information with professionalism and discretion

About the role

We are seeking a dedicated and organised Human Resources Coordinator/Officer to join our team on a full-time basis at our Scoresby property. This is an exciting opportunity to play a key part in our HR operations and contribute to the strategic objectives of our hospitality business. Reporting to the General Manager, you will be responsible for supporting day-to-day HR functions and ensuring our team members have the resources and support they need to succeed. This role is essential in maintaining our commitment to excellent employee relations and operational efficiency.

Key responsibilities

Supporting the recruitment and onboarding process, including job postings, candidate screening, interview coordination and new employee orientation

Maintaining and updating HR records, employee files and personnel databases in compliance with legal requirements and company policies

Processing and managing employee documentation, including contracts, leave requests, payroll information and performance records

Assisting with the development and implementation of HR policies, procedures and employee communication initiatives

Providing administrative support for performance management activities, including appraisals and training programmes

Responding to employee inquiries regarding HR policies, benefits, entitlements and other workplace matters

Supporting the coordination of employee engagement events, training sessions and professional development activities

Assisting with compliance matters, including workplace health and safety, workers' compensation and legislative requirements

Preparing HR reports, statistics and documentation as requested by management

Maintaining confidentiality and handling sensitive HR information with professionalism and discretion

A relevant qualification in Human Resources, Business Administration or a related field, or equivalent work experience in an HR environment

Proven experience in an HR coordinator or administrative HR role, preferably within the hospitality or service industry

Strong organisational and time management skills, with the ability to prioritise multiple tasks and meet deadlines

Excellent written and verbal communication skills, with the ability to interact professionally with staff at all levels

Proficiency in Microsoft Office applications and HR information systems or databases

Knowledge of Australian employment law, workplace relations and compliance requirements

A high level of discretion and the ability to handle confidential information appropriately

Strong attention to detail and accuracy in record-keeping and administrative tasks

A genuine passion for supporting employees and contributing to a positive workplace culture

Preferred: Experience in hospitality, hotel management or customer-facing industries

A relevant qualification in Human Resources, Business Administration or a related field, or equivalent work experience in an HR environment

Proven experience in an HR coordinator or administrative HR role, preferably within the hospitality or service industry

Strong organisational and time management skills, with the ability to prioritise multiple tasks and meet deadlines

Excellent written and verbal communication skills, with the ability to interact professionally with staff at all levels

Proficiency in Microsoft Office applications and HR information systems or databases

Knowledge of Australian employment law, workplace relations and compliance requirements

A high level of discretion and the ability to handle confidential information appropriately

Strong attention to detail and accuracy in record-keeping and administrative tasks

A genuine passion for supporting employees and contributing to a positive workplace culture

Preferred: Experience in hospitality, hotel management or customer-facing industries