Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are.
To learn more: https://plc.pearson.com
Our team: The Country Care HR team sits within HR Operations. Our team has a geographical, in-country focus on operational excellence and compliance. We are also the executors and experts of local intelligence.
About the role:
Passionate about employee experience, the Country Care HR Consultant will report to the Country Care LATAM Lead and serve as an operational driver and in-country HR subject matter expert. In this role, you will collaborate closely with HR Business Partners from various business divisions, Centers of Excellence, Pearson People Services (shared services), Payroll, IT Solutions, and Finance to ensure compliance and maintain Pearson’s competitive edge. You will act as the primary Point of Contact for Brazil within the global Country Care organization, working alongside peers who lead Country Care initiatives around the world.
Key Responsibilities.
Implement both long and short-term strategies as per the business division HRBP guideline. Manage adherence to Compliance/local regulations. Partner with our Legal COE teams on local legislation update, employee relation matters. Maximize the value of services across the employee hire to retire lifecycle, through an exceptional delivery and provide expertise support in an HR compliance standpoint. Identify gaps and work on a Process Improvement portfolio. Provide an exceptional experience through innovation, simplification, and digitization. Manage high profile escalations through multiple team partnership, assess root cause, implement solutions to reduce escalations and improve processes. Strategically manage local vendor performance including SOW, SLA establishment with our benefits vendors. Act as a sounding board for our HRBP and COE for any case escalation related to a specific business division. Maintain positive relationships with the Latam HR Teams to ensure effective co-operation and synergy. Share best practices. Oversee the Employee Relations including the Unions negotiations and company representation. Be part of the local leadership team advising and leading the local HR policies and local compliances. Define all the HR local policies according to Pearson needs and local legislation requirements. Oversee, help, advise and support the HRBP and local management on the implementation of the local HR legislation. Support the facilities team regarding the Health and Safety employee requirements. Advice on the Legal Entity governance.
To be successful in this role, you will ideally have:
Bachelor’s degree or equivalent level of education. Experience in union negotiations. Experience in supporting managers and employees by providing consultative and strategic HR guidance. Knowledge of benefits administration. Familiarity with payroll processes and personnel administration. Experience working in dynamic environments focused on transformation, growth, and innovation. Natural ability to identify, organize, and clearly communicate complex issues and solutions. Committed to process simplification, making complex operations more user-friendly. Ability to translate corporate strategies into practical and locally relevant actions. Excellent communication skills in English, both written and spoken. Availability to work in person at Pearson’s São Paulo office (Barra Funda) 1 to 2 times per week.
Check out our benefits:
Home Office Home Office Allowance Medical Assistance Dental Assistance Employee Well-being Support Life Insurance Meal Voucher Pharmacy Discount Program Discount on Our Language School Franchises Discount on Language Learning Books Pearson University Childcare Assistance Birthday Off AIP (Annual Incentive Plan) Extended Maternity and Paternity Leave – 6 months for mothers and 1 month for fathers.