Human Resource Support Analyst Posting Begin Date: 2025/07/31 Posting End Date: 2025/08/07 Category: Human Resources Work Type: Full Time Location: Boise, ID, United States Minimum Salary: 30.91 Maximum Salary: 32.78 Pay Rate Type: Hourly Description State of Idaho Division of Human Resources Applications will be accepted through 4:59 PM MST on the posting end date. The Idaho Division of Human Resources (DHR) is dedicated to supporting the public sector’s most valuable asset: its people! As a partner in shaping the future of government service, we are committed to enhancing the employee experience at every stage – from recruitment to retirement – ensuring that the State of Idaho remains a place where dedicated public servants thrive and make a meaningful impact on their community. By joining the DHR team, you would serve as a trusted Human Resource Support Analyst, providing integrated and innovative human resources solutions for DHR. This classified position will operate under the guidance of DHR leadership and will be located at DHR Central Office in Boise, Idaho. Summary: The Human Resource Support Analyst plays a vital role in supporting Human Resources operations by managing and optimizing internal tools such as Smartsheet and SharePoint, ensuring accurate data tracking, reliable process documents, and user support. This position combines technical proficiency with HR processes to enhance efficiency, drive automation, and provide frontline support and training to internal staff. Job Responsibilities: Smartsheet Management: + Lead the use of Smartsheet for tracking, automating, and reporting on HR and administrative processes + Optimize Smartsheet structures and workflows to improve dashboard visibility and operational efficiency + Provide ongoing training and support to team members and stakeholders on Smartsheet functionalities + Identify and implement enhancements and potential new features to maximize the effectiveness of Smartsheet and other internal tools + Generate Smartsheet reports, dashboards, and metrics to support data-driven decision-making + Build relationships with partners and agency HR teams to enhance reporting capabilities and develop best practices for system use Content Management and User Support: + Manage internal HR SharePoint pages, ensuring accuracy, accessibility, and organization + Create and maintain resources, page layouts, and user documentation on SharePoint + Deliver training and support to staff on SharePoint best practices and usage + Support the transition of HR and related files to electronic document management + Identify quality assurance measures to maintain high standards in document management Collaboration & Continuous Improvement: + Work with the Support Services Program Manager and other HR team members to support HR process improvement and innovation + Contribute to the development of HR resources and process documents in areas such as employee benefits, payroll, and timekeeping + Proactively identify gaps and recommend solutions to improve HR workflows, information management, and internal service delivery + Provide support for external website maintenance, including adding and updating content, managing links, publishing revisions, and ensuring functionality Minimum Qualifications: Good knowledge of: + Project management + Organizational/business analysis and evaluation + Process improvement methodology Preferred Qualifications: Experience: + Maintaining HRIS (human resource information systems), data management, or process automation + Using WordPress for website content management + Proficient in Smartsheet and/or SharePoint administration Benefits: The State of Idaho offers a robust total compensation and benefits package, including but not limited to: + One of the top 5 retirement systems in the Nation (PERSI (https://www.persi.idaho.gov/) ) that offers a defined lifetime benefit at retirement + 2 voluntary supplemental retirement plans including both pre-tax and Roth options + Medical, vision, and dental insurance (https://ogi.idaho.gov/) benefits that become effective first of the month following your hire date. All contributions can be pre-tax + 11 paid holidays + Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time) + Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/) + Life insurance for self, spouse, and children + Additional perks and discounts (https://www.regence.com/producer/tools-for-members/advantages-discounts) available through medical provider + Public Service Loan Forgiveness (PSLF) Eligibility (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) + Employee assistance program Additional information related to benefits and/or State programs can be found here:https://dhr.idaho.gov/StateEmployees/Benefits.html.* EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected]. Preference may be given to veterans who qualify under state and federal laws and regulations.