Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Associate

Job Description & Summary

At PwC, our purpose is to build trust in society and solve important problems. We are a network of firms in 149 countries with more than 370,000 people committed to delivering quality in assurance, advisory, and tax services. Find out more and share your thoughts with us by visiting www.pwc.com 

About the Job 

We are in the process of strengthening our Internal Firm Services Unit through recruiting a highly motivated and experienced Human Capital Associate. The selected candidate’s overall responsibility will be to coordinate and implement HR strategies and programs that contribute to the engagement, motivation and development of staff members; and advising staff on relevant human resources policies and procedures.  

Key duties of the role include:

Implementation of all talent acquisition process through head hunting, advertising, and recruiting processes i.e. E-recruitment, shortlisting, interviews and so forth  

Manage staff separation procedures such as clearance process and clearance documentation as per PwC standards  

Ensure Performance management timeframes and metrics are complied with and are streamlined to the overall firm objectives  

Manage all HC databases ensure data integrity and information is up to date  

Production of quarterly, annual and ad hoc HC reports  

Ensure efficient filing of correspondence on staff matters to facilitate easy retrieval and reference and treatment of personal files with strict confidentiality  

Other duties as delegated from time to time by the HC Manager or any other person designated in their absence.  

Key Skills & Competencies  

Thorough knowledge of Zambian Labour laws backed by strong technical and professional knowledge. 

Computer literacy including proficiency in Microsoft office application and database management.  

Excellent communication, organisational and time management skills.  

Self-driven and able to conduct independent research 

Minimum years and experience required

Degree in Human Resources or Business Administration  

ZIHRM Member  

2-3 years of related work experience  

Note: Only shortlisted candidates will be contacted 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Data Quality, Documentation Administration, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance, Human Resources Management (HRM), Inclusion, Intellectual Curiosity {+ 6 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

October 31, 2025