Rochester, Minnesota, USA
3 days ago
HTM Clinical Application Specialist

CityRochester

StateMN

RemoteNO

DepartmentHealthcare Technology Management

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
Medical: Multiple plan options.Dental: Delta Dental or reimbursement account for flexible coverage.Vision: Affordable plan with national network.Pre-Tax Savings: HSA and FSAs for eligible expenses.Retirement: Competitive retirement package to secure your future.

Responsibilities

Primarily can be a remote work position, however, must live within driving distance of Rochester, MN and Mayo Clinic Health System campuses for onsite expectations.

The Healthcare Technology Clinical Application Specialist (Project Coordinator) leverages clinical expertise, technology knowledge, and advanced analytical capabilities to support and optimize medical equipment programs, clinical technology initiatives, and operational workflows across the enterprise. This role partners with nursing, allied health, physicians, and vendor teams to drive data-informed decisions, standardize equipment management processes, oversee related technology projects, and deliver outcomes that advance staff and patient satisfaction. 

The Healthcare Technology Project Coordinator applies both technology, analytic and management skills to assist and collaborate with medical and allied health staff in activities which support the Division’s mission and goals. To qualify for this position, the individual must be a high performing technologist or technician with excellent organizational skills: be able to accurately collect, analyze and draw appropriate conclusions from large data sets; have exceptional interpersonal relationship skills for interaction with all levels of medical staff and allied-health personnel; possess good written and oral communication skills; be able to work independently with minimal direction or supervision; and be able to flex work days and/or hours to meet changing workload demands and needs. The individual must have exceptional computer skills, and be proficient with Microsoft Office products, including SharePoint, Excel, Visio, and PowerPoint. A working knowledge of all types of medical equipment, and the current Mayo medical equipment inventory/fleet, is essential. 

Responsibilities include:

Coordination of division management reporting and outcomes measurementsProject coordination, facilitation, and managementQuality monitoring and improvementTechnology ManagementAssessment and development of new programs related to medical equipment management/supportHigh level departmental planningBack-up administrative support and leadership roles for section head and work unit managers

Preferred Competencies:

High-performing nurse or clinical educator preferred; experience teaching, coaching, or mentoring requiredAdvanced Microsoft Office suite proficiency (Excel, PowerPoint, Visio, SharePoint), Power BI/reporting tools preferred, strong data analytics ability (collection → interpretation → outcomes insight)Comprehensive knowledge of clinical equipment and current Mayo fleet; familiarity with nurse call systems and workflow integrationAbility to manage full lifecycle projects, coordinate multi-disciplinary teams, facilitate planning, and develop new programs tied to equipment utilization and technology supportExcellent verbal and written communication; strong interpersonal influence with medical and allied health teams; patience and coaching skillset Design and deliver training programs for medical technology use across beginner →advanced levelsServe as liaison between clinical teams, leadership, Biomedical Engineering, IT, and external vendorsDrive communication, education, competency validation, and change adoption for new medical technologiesProject coordination, facilitation, and managementWorks independently with minimal supervision; able to flex hoursExperience with clinical workflows and hospital nurse call systems 

Similar job classifications: Technical Analyst, Application Analyst, Clinical Educator, Clinical Informatics Specialist, Clinical Product Specialist

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. 



Qualifications

The individual must have an understanding of the medical equipment used in a hospital or clinic and how it is used for patient care and:

Bachelor’s degree and 3 years of experience working with medical equipment in a hospital or clinic environmentOr an Associate’s degree from a technical school, college, or Biomedical Equipment Technology training from an United States military branch, and 5 years of experience in a biomedical technical field or strongly related technology related fieldOr a high school diploma and 7 years of demonstrated leadership, technical, or project management related experience at a large, complex organization like Mayo may be considered in lieu of the degree

Bachelor’s degree preferred but not required. Five years of supervisory experience in a maintenance services healthcare setting preferred. Additional or advanced degrees in technical, business, or management areas are beneficial. Strong leadership, communications, and organization skills are essential. Must be skilled in the use of word processing, spreadsheet, database and presentation software. Other skills such as financial, business processes, budgeting, and continuous improvement would be helpful.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.



Exemption Status

Nonexempt

Compensation Detail

$39.69 - $55.58 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday, 7:00 - 3:30. Hours will shift for meetings in other time zones.

Weekend Schedule

Will be required as projects dictate.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Miranda Grabner
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