RESPONSIBILITIES: Client Risk & Safety Support: Provide direct assistance to all ADP TotalSource clients by promptly responding to all requests for assistance with respect to Risk Management-related issues that include but are not limited to request for workers' compensation claims loss rums, OSHA logs, NCCI and/or Independent Bureau experience modification rates, Injury and Illness Prevention Programs, certificates of workers' compensation insurance, request for workers' compensation insurance endorsements, etc. In addition and as needed, refer the client to representatives of appropriate departments within ADP TotalSource who can address any question or requests for assistance. Take ownership of the client question or request for assistance to ensure that the question or request is properly handled. Internal Associate Risk & Safety Support: Provide direct assistance to other ADP TotalSource associates on all Risk Management-related questions or requests for assistance. Take ownership of the question or request for assistance to ensure the question or requests for assistance is properly handled. Loss Run Requests: Routinely receive and respond to request from clients, former clients, Risk & Safety Specialist, HRBPs, and other internal ADP associates to provide loss run history reports. NCCI and/or Independent WC Bureau Experience Modification Rate Requests. Respond to clients request to provide the client with experience modification rates. Determine the jurisdictions where workers' compensation exposure exists, apply the rules of those jurisdictions, and obtain the experience modification rates from NCCI or directly from state workers compensation bureaus. Injury & Illness Prevention Program: Process IIPP customizations forms and post customized IIPP on MyTotalSource. Certificate of Insurance Requests: Routinely receive and respond to request from clients, former clients, Risk & Safety Specialist, HRBPs, and other internal ADP associates to provide COIs. Gather needed information and forward the request to our insurance brokers for handling. ##LI-DNI RESPONSIBILITIES: Client Risk & Safety Support: Provide direct assistance to all ADP TotalSource clients by promptly responding to all requests for assistance with respect to Risk Management-related issues that include but are not limited to request for workers' compensation claims loss rums, OSHA logs, NCCI and/or Independent Bureau experience modification rates, Injury and Illness Prevention Programs, certificates of workers' compensation insurance, request for workers' compensation insurance endorsements, etc. In addition and as needed, refer the client to representatives of appropriate departments within ADP TotalSource who can address any question or requests for assistance. Take ownership of the client question or request for assistance to ensure that the question or request is properly handled. Internal Associate Risk & Safety Support: Provide direct assistance to other ADP TotalSource associates on all Risk Management-related questions or requests for assistance. Take ownership of the question or request for assistance to ensure the question or requests for assistance is properly handled. Loss Run Requests: Routinely receive and respond to request from clients, former clients, Risk & Safety Specialist, HRBPs, and other internal ADP associates to provide loss run history reports. NCCI and/or Independent WC Bureau Experience Modification Rate Requests. Respond to clients request to provide the client with experience modification rates. Determine the jurisdictions where workers' compensation exposure exists, apply the rules of those jurisdictions, and obtain the experience modification rates from NCCI or directly from state workers compensation bureaus. Injury & Illness Prevention Program: Process IIPP customizations forms and post customized IIPP on MyTotalSource. Certificate of Insurance Requests: Routinely receive and respond to request from clients, former clients, Risk & Safety Specialist, HRBPs, and other internal ADP associates to provide COIs. Gather needed information and forward the request to our insurance brokers for handling. HAs to have prior experience in roles handling the above **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. 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Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.