Responsible for the oversight, administration, and maintenance of the Company’s HRIS system (UKG) to include system support for HR and other business programs, ensure data integrity and efficiency, perform testing, manage systems and data processes, and support compliance and reporting.

KEY DUTIES/RESPONSIBILITIES:

• Manages the daily operation of UKG system, including ongoing data and transaction audits, data imports, system interfaces, and file feeds. Ensures data integrity through audits, reporting, and applying data governance best practices (i.e. data privacy, labor laws). Sets up roles and assigns and manages system access.

• Serves as the internal UKG subject matter expert (SME) on system design, configuration, system security, and transaction processes.

• Serves as the primary liaison with UKG support and external vendors/consultants, including managing the ticket submission process, specifications, and follow-up for problem resolution.

• Diagnoses and troubleshoots system issues, including data errors, security, workflow, process and integration, with a focus on identifying root cause and creative problem-solving.

• Leads the deployment and communication of UKG releases, enhancements and upgrades, including proactively identifying and resolving potential issues.

• Develops reports, dashboards, and analytics to support data needs and decision-making, including working with functional team to understand and interpret information. Advises business partners on processes they can control and those that should be performed by HRIS.

• Manages system upgrades, testing, and change management communications for new processes and functionality.

• Creates and updates process documentation and training/reference guides for key processes, audits, and testing. Assists end users with system functionality and automation.

• Partners with internal HR team, Operations, Accounting/Finance and IT to establish and support interfaces and file feeds with external vendors, troubleshoot issues, and coordinate system/application changes to meet departmental and field user needs. Partners with teams to validate vendor file accuracy and ensure vendor file imports/extract execute successfully.

• Partners with internal HR and technology teams to plan, manage, and execute systems projects from inception to completion (covering requirement analysis, design, development, testing, implementation, documentation, and evaluation).

• Coordinates with internal and external parties to support external reporting requirements. Manages Monitors data file transfers from Lawson HRIS to third party administrators; ensures data integrity and accuracy.

• Provides strategic input on user experience and platform enhancements.

• Performs other related duties, tasks and responsibilities as required, assigned and directed.

QUALIFICATIONS:

Education - Bachelor's degree or equivalent in Business Administration, Information Systems, or related field. Experience – 4-5 years increasing technical experience managing HRIS systems and IT integrations, preferably in a multi-unit business environment within the Human Resources function. Advanced proficiency with UKG preferred, including solid understanding of core HCM, compensation, and benefits.

Skills/Knowledge/Abilities

• Proven technical knowledge of HR information systems and applications

• Solid understanding of HR processes, concepts, and practices

• Strong critical thinking, process oriented, analytical, and problem-solving skills

• Proven ability to collaborate effectively across multifunctional teams and interface with business partners at all levels

• Strong oral and written English communication skills, interpersonal skills, and organization skills

• Ability to consult with stakeholder and identify metrics and interpretation needed in deliverables

• Ability to work in a fast-paced environment, with attention-to-detail and ability to multi-task

• Ability to maintain confidentiality of data, and tact and diplomacy in cross-functional interactions

• Demonstrates passion to streamline processes through automation and improve work efficiency

• Self-motivated with focus on results and taking accountability

• In-depth knowledge of Microsoft Office 365 (i.e., Word, Excel) and reporting tool skills

• Demonstrates integrity and ethical behavior Physical Requirements - Ability to speak/hear clearly in person and on the telephone. Ability to operate a personal computer. 

The range for this position is $124,900 - $175,100 and is based on an employee located at our corporate headquarters in San Diego. If the candidate is hired in a different city to work remote, we will apply a geographic pay differential based on the cost of labor in the market in which the employee resides.