Airswift is looking for an HR Support Representative to work on a 1-year contract position with a hybrid schedule based out of the Allentown, PA area.

The HR Support Representative is an employee facing role that assists employees with a variety of HR-related inquiries as well as triaging inquiries to assign to other teams as appropriate.

Day to day duties include documenting employee inquiries in the Case Management tool, maintain personnel files, verification of employment requests as well as various other duties. This position is ideal for the candidate who enjoys a wide variety of responsibilities with a relentless passion for customer service and is detail oriented.

 Qualifications include:

3-5 years of experience in a customer care role in a Human Resources setting Excellent communication skills (verbal, written and interpersonal) and the ability to work well with employees at all levels of the organization Positive "can do" attitude Adaptable to change Process focused Ability to work independently (a self-starter) in a fast-paced environment Willingness to work in a team environment including being flexible with team coverage Superior organization skills, the ability to prioritize and multitask Confidentiality and integrity are a must Skills in the Microsoft software suite (Excel, OneNote, PowerPoint) Workday or SAP experience is a plus