**Introduction** In this particular role, you will support our Swiss client in executing HR-related tasks and answering queries from customers and employees. **Your role and responsibilities** * Handling all HR-related transactions, processing them in the system and collecting all required documents and information * Acting on job data changes, personal changes, leaves of absence, global assignments, separations and other core HR changes * Answering e-mail queries and calls from employees, payroll, local HR ect * Building and maintaining positive business relationships within a net of stakeholders - Recruiters, HR Business Partners and other HR Services Representatives * Managing administrative tasks and communication to different parties * Preparing reports * Dispatching workload and ensuring correct allocation of task within the team * Ensuring accurate data management and professional communication at all times **Required technical and professional expertise** * Very good knowledge of English and German (at least B2) * Team player * Excellent organization and technical skills * Accuracy and precision * Commitment and constant learning abilities * Self-reliant, flexible and positive attitude as well as willingness to adapt to changes * Problem solving skills * Customer orientation and good communication skills **Preferred technical and professional experience** * At least 1 year of experience in HR processes IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.