Summary of Primary Job Responsibilities: Serve as a point of contact for employees regarding HR-related inquiries, ensuring timely and effective communication and resolution of issues. Maintain HRIS (Human Resources Information System) data accuracy and generate reports to analyze employee engagement metrics and identify trends for continuous improvement efforts. Handle HR-related communication. Onboard new employees in order to become fully integrated. Coordinate employee engagement initiatives such as surveys, feedback sessions, and team-building activities to foster a positive work environment. Assist with corporate events as needed. Manage Employee Relations: Serve as a mediator during employee disputes, complaints, or grievances to ensure fair and consistent conflict resolution processes. Conduct Investigations: Facilitate and conduct disciplinary investigations when necessary, gathering facts impartially and documenting findings comprehensively. Implement Disciplinary Procedures: Develop, implement, and oversee disciplinary procedures and protocols that comply with both company policies and legal standards. Advise on Policy Compliance: Provide guidance and support to managers and employees on HR policies, compliance, and discipline matters to ensure understanding and consistent application. Maintain Documentation: Ensure accurate and comprehensive documentation of all employee relations cases and disciplinary actions, keeping detailed records for reference and compliance. Education and Experience Target:

 

Minimum –2 years of experience in related areas in HR

 

Qualifications:

Minimum – Bachelor degree in Human Resources, Business Administration

Skills Required:

 

English B1 Minimum Conflict Resolution Skills: Ability to mediate disputes and handle employee grievances diplomatically. Communication Skills: Strong verbal and written communication skills to clearly articulate policies and resolve issues effectively. Problem-Solving Skills: Expertise in analyzing situations and developing practical solutions to address employee concerns. Attention to Detail: Ensures accuracy in documentation and adherence to policies during investigations and disciplinary actions. Ethical Judgment and Integrity: Maintains confidentiality and upholds ethical standards in handling sensitive employee relations and disciplinary matters. Knowledge of Employment Laws: Understanding of labor and employment laws and regulations to ensure compliance in disciplinary actions and policies. Organizational Skills: Ability to manage multiple cases simultaneously, ensuring thorough and efficient processing. Interpersonal Skills: Builds trust and rapport with employees and management to facilitate open communication and effective resolution of issues.