At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

What is HR Shared Services Team responsible for?

HR Shared Services maximizes global HR efficiencies, creates capacity for the HR division, increases process consistency, and enhances the employee experience across the enterprise. As the first point of contact for tier-one client needs, the team provides broad support for our technology solutions, as well as operational and business administration services.

Join our HR Shared Services team as an experienced professional who adapts quickly to change, sets clear priorities, and works independently with confidence. If you are energized by dynamic environments and ready to make an impact, we’d love to hear from you.

What are the ongoing responsibilities of HR Shared Services Specialist?

Provide administrative support across the full employee life cycle (onboarding, contracts, documentation, background checks, personal data, offboarding, personnel files) for the Europe region.

Schedule interviews and post job openings for the Europe region.

Deliver exceptional customer service to employees and leaders.

Support employees with local regulations, HR policies, procedural questions, and Workday inquiries

Manage HR invoice-related tasks, including processing, tracking, and resolving invoice issues in coordination with internal teams and external vendors

Collaborate with cross-functional teams to resolve employee queries.

Support internal initiatives and projects aimed at streamlining processes and increasing operational efficiency.

Maintain up-to-date knowledge of HR processes, programs, and policies to support employees effectively.

Keep process documentation current in the HR Knowledge Hub (SharePoint).

What ideal qualifications, skills & experience would help someone to be successful?

Professional Experience & Languages

3–5 years of experience in Human Resources, HR Operations, or HR Shared Services

Demonstrated success in supporting initiatives that optimize operations and improve process efficiency

Fluency in English and Polish (required)

Knowledge of French or German is a plus

Technical & Analytical Skills

Proficiency in Microsoft Office, particularly Excel

Experience with Workday or ServiceNow is an advantage

Strong analytical mindset with a proactive approach to problem-solving

Eagerness to leverage technology and continuously improve HR processes

Communication, Collaboration & Interpersonal Skills

Excellent verbal and written communication skills

Professional and diplomatic approach to building strong relationships with candidates, employees, and internal stakeholders

Customer-focused mindset with a commitment to delivering high-quality support

Proven ability to collaborate effectively in cross-functional and multicultural environments

Organization & Time Management Skills

High attention to detail in handling employee data, documentation, and invoice processing

Strong organizational and time management skills

Ability to manage multiple priorities and meet deadlines in a fast-paced, team-oriented environment

Experience our welcoming culture and reach your professional and personal potential!

Building teams with diverse skills, backgrounds, and experiences has always been important to us. Cultivating an inclusive culture where employees feel safe to share their voices is not only beneficial for our people, but also drives innovation and enables us to deliver better client outcomes. So, no matter your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We will provide you with tools, resources, and learning opportunities to help you excel in your career and personal life.

Hear more from our employees

We want our employees to be at their best. By joining us, you will connect with a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for staying physically and mentally healthy, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have you covered. 

Learn more about the wide range of benefits we offer at Franklin Templeton in Poland

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. 
 
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.

Franklin Templeton is committed to maintaining an ethical, transparent, and accountable work environment, which contributes to the integrity and success of the organization. We encourage the reporting of any known or suspected violations of national as well as EU laws through appropriate reporting channels available internally and externally. We ensure that whistleblowers who report such breaches are protected from retaliation and provided with safe and confidential reporting mechanisms.

Please see the procedure below – both in Polish and English