Original Equipment Solutions (OESL) is emerging as a stand-alone global leader in the automotive sector, with over 17,000 employees and €2 billion in annual sales. Operating in 15 countries across 35 locations, including technology centers, OESL will build on Continental’s rich legacy to deliver high-quality parts to major OEMs and commercial vehicle customers worldwide. **Why Join OESL ?** + **Greater Impact: Take part in shaping the future of a dynamic organization, with the opportunity to bring ideas to life and reap significant professional rewards.** + **Growth and Innovation:** Work in a fast-moving, environment that encourages innovation and offers opportunities for continuous growth and expanding your skill set. + **Creative Space:** Experience the entrepreneurial spirit of a start-up culture within a global organization, enjoying both the creative freedom and the responsibility needed to thrive in modern working environments. + **Tight-Knit Team:** Join a highly collaborative team where individuals have the power to shape their work, make meaningful contributions, and drive collective success. **Service Governance (Internal & Outsourced BPO)** + Lead and coordinate a team of process owners responsible for workforce data management, payroll, knowledge management, Internal Control System & Audits, and service governance standards. + Provide subject matter expertise to the service team, ensuring best practices in governance, compliance, and service delivery optimization. + Oversee end-to-end process transitions, ensuring smooth handovers and comprehensive training for service delivery teams. + Develop and maintain governance frameworks to ensure standardized HR service operations across internal and outsourced functions. + Identify and implement continuous improvement initiatives, optimizing efficiency and service quality. + Establish reporting mechanisms to track performance, identify risks, and drive accountability within the governance structure. + Ensure compliance with regulatory requirements and industry best practices for HR service governance. **Outsourced Service Management** + Monitor all deliverables and commitments of our outsourcing partners to ensure adherence to service level agreements (SLAs) and performance metrics. + Act as the primary liaison for managing service commitments, compliance with Master Service Agreements (MSAs), and ensuring high-quality service delivery across all HR service functions. + Ensure effective governance of the outsourcing relationship, including contract management, issue resolution, and escalation procedures. + Track and analyse key performance indicators (KPIs) related to outsourced HR services, identifying areas for improvement and implementing corrective measures. + Conduct regular service reviews with outsourcing partners, ensuring alignment with business objectives and continuous service improvement. + Oversee change management processes for various workstreams, including new transition planning, implementation of process enhancements, and risk mitigation strategies. + Coordinate and manage internal and external audits related to outsourced HR services, ensuring compliance with legal, regulatory, and organizational standards. + Develop and maintain documentation and reporting frameworks to track the efficiency and effectiveness of outsourced HR operations. + Collaborate with internal HR teams to ensure seamless integration between outsourced and in-house HR processes, fostering a unified HR service model **Data Quality Governance** + Manage and implement data quality standards to ensure the proper maintenance, accuracy, and integrity of workforce data. + Develop and enforce data governance policies, ensuring alignment with organizational and regulatory requirements. + Establish best practices and protocols for data validation, reconciliation, and continuous monitoring to maintain data accuracy and compliance. + Drive initiatives to improve data security, privacy, and accessibility while ensuring compliance with GDPR and other relevant regulations. + Conduct regular audits and assessments to identify data inconsistencies and implement corrective actions. This job can be performed at any European OESL location + Bachelor’s or Master’s degree in HR Management, Accounting, Finance, Law Business Administration, or a related field. + Several years experience in leadership positions in HR shared services, HR operations, or supplier management. + An experienced HR governance professional with a strong background in HR shared services, data management, and outsourced services. + Strong vendor management experience, with a background in monitoring supplier performance and ensuring SLA compliance. + Fluent English and German language skills (written and spoken) + Strong analytical skills to assess system issues and develop effective solutions. Applications from severely handicapped people are welcome. **What we offer:** + **Hybrid schedule** – Work-life balance is important, so we offer a flexible schedule with mobile and flexible working models, sabbaticals or cross-border work + **Corporate Benefits** – We collaborate with different vendors, and we receive discounts for various products - like restaurants, fitness programs etc. + **System for Rewarding Improvement Ideas –** We have an internal improvement program (Continental Idea Management) that allows you to come up with ideas and to be honored with an attractive bonus (according to your improvement idea) + **Professional development** - Many opportunities to develop yourself within the company + **Competitive Compensation in line with your personal contribution & company performance** Sounds interesting for you? Click here to find out more. (https://www.continental.com/en/career/working-at-continental/benefits/) **Our Commitment** • Influence: We offer opportunities to have a greater impact and reap more rewards professionally • Initiative: We encourage our people to grow, take on greater responsibilities, be innovative, and gain new capabilities • New Work: We value the flexibility and agility that makes modern working possible and makes a customer-centric company successful • One team: We believe in a culture of belonging to a tight team of individuals who can drive success together **These aspects influence the selection process in building our new team of pioneers. We are an exclusive unit to belong to and look forward to meeting you!** Ready to drive with Continental? Take the first step and fill in the online application.