**AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.** **We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.** **If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers (https://www.aveva.com/en/about/careers/) .** **For more information about our privacy policy and how to manage cookies, visit our** **Privacy Policy (https://www.aveva.com/content/dam/aveva/documents/recruitment/AVEVA-Recruitment-Candidate-Fair-Processing-Notice-2024.pdf)** **.** **Job Title:** HR Services Advisor **Location:** Gallarate, Italy - Hybrid (50% of working time at the office) **Employment Type:** Full time, permanent **The job** The HR Services Advisor role is a pivotal part of the EMEA People Services Team, focused on delivering operational excellence, a strong employee experience, and accurate HR advice across Southern Europe, with a focus on Italy, Spain and France. Acting as the People Team representative for Italy and the wider region, the individual will ensure local compliance, support employee lifecycle activities, and collaborate with HR Business Partners and business leaders to drive impactful people initiatives **Key responsibilities** + Act as trusted point of contact, independently managing HR queries and offering sound advice and guidance on HR processes, policies, and procedures. + Create, review and issue change documentation, formal letters and contracts in line with internal standards and legal requirements. + Partner with relevant teams, including Payroll and Global Mobility colleagues to ensure accurate and compliant processing of employee changes. + Triage employee relation activities in the region, providing policy guidance and escalating appropriately. + Collaborate closely with HR Business Partners and internal stakeholders to deliver HR support, acting as a trusted advisor. + Interpret and apply HR policies, collective bargaining agreements (CBAs), and local employment legalisation across the Region. + Identify and support with process improvement initiatives that enhance service delivery, operational efficiency, and employee experience. + Contribute to team development by sharing knowledge to build capability and consistency. + Participate in cross-functional HR projects and initiatives aligned with business goals and strategic priorities. + Generate and present reports on People Services activity within the Region, providing insights and trends to relevant stakeholders. + Manage first line employee relations activities, including notetaking, policy interpretation, and supporting with workplace investigations and performance management. + Support informal resolution by facilitating solutions and actions to resolve workplace concerns and conflict before formal escalation. + Maintain and audit regional employee files, ensuring documentation is complete, accurate, and compliant with local legal requirements. + Support onboarding and offboarding processes ensuring documentation and system updates are completed accurately and on time. + Provide guidance on local employment law and cultural practices, escalating complex queries to legal or the HRBP team as needed. + Assist in preparing documentation for internal audits or external inspections specific to the country. + Deliver training or briefings to managers and employees on HR topics relevant to the region, such as informal resolution pathways or documentation standards. + Support in country HR projects, such as harmonisation of policies and engagement initiatives. **Essential requirements** + Fluent in English and Italian, with the ability to communicate effectively across diverse cultural and business contexts. + Proven experience delivering accurate and effective HR advice, and operational excellence across Southern Europe (Italy, Spain, France). + Strong understanding of local employment laws and compliance in Italy. + Skilled in managing the employee lifecycle from onboarding to offboarding. + Confident to act as the first point of contact for People Team matters in Italy and the region. + Strong stakeholder management and relationship-building abilities. + Proficient in HRIS systems and experienced working with HR data and reports. + Collaborative partner to HRBPs and business leaders, contributing to impactful people initiatives. + Highly customer-focused, organized, and able to prioritize effectively under pressure. + Experienced in navigating HR policies and bargaining agreements across multiple countries. + Advanced skills in Microsoft Office (Excel, Word, PowerPoint). + Degree in Human Resources or equivalent experience. **Desired skills** + Knowledge of HRIS Technology (Workday/ServiceNow) + Proficient in speaking and writing in Spanish and French language + Strong knowledge of employment legislation in Spain and France. **People at AVEVA** We’re focused on the single most important part of AVEVA’s business: our employees. From recruitment and reward to experience and engagement, our partnerships across the business create and enable the conditions for every individual to thrive. Doing the best we can for our great people requires quick thinking – and big thinking. Our team is as involved in the day-to-day activities affecting the employee experience as we are in the global transformation projects shaping AVEVA’s future. Join us and become part of a diverse and vibrant group that’s striving to make every day at AVEVA even better than the last. Find out more: https://www.aveva.com/en/about/careers/ **AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.** **AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.** **Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.** Empowering you with pioneering tech AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers (https://www.aveva.com/en/about/careers/) . For more information about our privacy policy and how to manage cookies, visit our Privacy Policy (https://www.aveva.com/content/dam/aveva/documents/external/AVEVA-Recruitment-Candidate-Fair-Processing-Notice-2024.pdf) .