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Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Our Global Businesses & Functions (GBF) People Team has an opportunity for a Senior Director to join our HR Delivery team, focusing on the North America region.

In this role, you will lead the HR delivery and advisory team that supports staff working in global businesses and functions across NAMR – 1500+ BCGers in Global Services, Vantage, PAM&O and BCGU, located across 30+ BCG consulting offices in North America and Costa Rica. This team also manages full service HR Operations for our two global hub offices in Boston: Global Services (GS Boston) and Advanced Capability Center (ACC Boston).

You will oversee a team of 10 HR Directors, Managers, and Specialists who provide day-to-day HR advisory, employee lifecycle management, and service execution for staff across the region. You will ensure high-quality, consistent, compliant HR delivery and act as a senior escalation point for employees, people managers, and business leaders. In addition, this role will set strategic priorities for the team and drive change efforts in line with BCG’s overall strategic agenda, adoption of new tech and tools, and evolution for a future-ready workforce.

You will be a key member of both the NAMR leadership team (e.g., NAMR HR Leaders and North America Business Leadership Team - NABLT) and the GBF People Leadership Team (PLT), representing the needs of your stakeholders and partnering cross-functionally to provide seamless and scalable HR delivery.

You will also contribute to and lead select global initiatives that innovate and improve tools, processes, and operating model evolution across the broader GBF People organization.

 

YOU’RE GOOD AT

Leading HR advisory and service delivery across a large, dispersed employee population, ensuring consistent and high-quality experiences across offices and cohorts.Acting as a trusted escalation partner to employees and people managers, using sound judgment to resolve complex HR, employee relations, and situational challenges.Providing expert regional HR insight and guiding critical HR decisions, advising on best practices, policies, processes, and local labor practices across NorthAmerica.Ensuring compliance and operational excellence, maintaining alignment to global, regional, and local HR policies and regulatory requirements, as well as shaping efficient, high-quality operational processesCollaborating across HR—working closely with NAMR HR, HR Shared Services, Talent Acquisition, Geo Mobility, Total Rewards, Employee Relations, and other COEs to ensure consistent application of policies and common practices.Leading and developing a high-performing team, including: setting priorities; driving continuous improvement; and ensuring clarity of roles, high service standards, best practice sharing, and alignment across locations.Communicating with clarity and confidence, enabling managers and employees to navigate complex HR processes and understand expectations.Using data to drive insight, monitoring trends, and identifying areas for improvement.Contributing to strategic HR efforts and leading change, offering regional expertise and senior leadership to global initiatives that improve HR delivery models, policies, or tools.

What You'll Bring

14+ years of experience in HR advisory, HR operations, employee relations, or People Team leadership, ideally in a global or matrixed environment; OR 10+ years in consulting-related HR & People, Learning, Recruiting, or operations.Experience leading HR delivery or operations teams serving broad and complex populations.Strong understanding of US HR policies, regulatory frameworks, and labor practices.Demonstrated ability to manage senior stakeholder relationships and influence across teams.Experience working in a virtual or geographically dispersed organization.Proven leadership capabilities, including coaching, team development, and change leadership.Excellent judgment, professionalism, tact, and the ability to handle sensitive issues discreetly.Strong organizational and communication skills; ability to manage multiple priorities simultaneously.Bachelor’s degree required; advanced degree preferred.Comfort with occasional travel across NAMR and for global meeting

Who You'll Work With

You will lead the NAMR GBF HR Delivery Team—including HR Directors, Managers, and Specialists who own day-to-day HR advisory and operations across the region. You will work closely with:

NAMR Regional HR Team, contributing as a member of the NAMR HR LeadersGBF People Team, participating on the GBF PLT and collaborating with HR leaders across regionsLocal HR teams across NAMR offices to ensure alignment, handoffs, and consistencyLocal office leaders and business leadership as a regional representative for GBF HR topicsNAMR and Global People COEs (e.g., Talent Acquisition, Total Rewards, Geo Mobility, Employee Relations) to ensure policy alignment and integrated delivery

You will also collaborate with global HR counterparts to maintain cross-regional consistency and help create scalable, high-quality People practices across BCG.

Additional info

*** For US locations only ***

 

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

The base salary range for this role in Boston is $195,000 - $238,333

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

 

In addition to your base salary, your total compensation will include a bonus of up to 45% and a generous retirement contribution that starts at 10%. Senior Directors/Executive Directors are also eligible for a Firm Performance Bonus.

All of our plans provide best in class coverage:

Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children

Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs

Dental coverage, including up to $5,000 in orthodontia benefits

Vision insurance with coverage for both glasses and contact lenses annually

Reimbursement for gym memberships and other fitness activities

Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan

Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement

Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 20 vacation days per year (earned at 1.66 days per month)

Paid sick time on an as needed basis

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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