Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Provides research, analysis, reporting and tracking to help guide the Human Resources (HR) function. Draws logical conclusions, vets ideas with colleagues, and recommends appropriate courses of action. Partners with senior HR leaders and Business Partners, contributing to projects that have executive level visibility. Presents project summaries and findings in documents, reports and dashboards for senior and executive leaders. Manages critical HR compliance-related processes, participates in business processes, and contributes to special projects as required.

What Part Will You Play?
 1. Strategic Business Partnership - Partner with department heads and managers to align HR initiatives with business objectives.2. Employee Relations

• Serve as a primary point of contact for employee concerns, workplace issues, and conflict resolution.
• Lead and document investigations into employee grievances and recommend fair and compliant outcomes.
• Ensure consistent application of HR policies, labor law compliance, and best practices in handling employee issues.
• Coach managers on employee performance, conduct, and engagement.

3. HR Data & Analytics

• Leverage HR data and dashboards to provide actionable insights on trends in turnover, engagement, performance, and absenteeism.
• Use data to influence strategic decisions related to talent, diversity, and organizational effectiveness.
• Monitor and report on key HR metrics (e.g., retention rates, engagement, exit trends) and support continuous improvement efforts.

4. Organizational Culture & Engagement

• Partner with business leaders to drive a culture of inclusivity, accountability, and recognition.
• Support employee engagement initiatives and action plans based on survey results.
• Champion company values through all HR practices.

What Are We Looking For in This Role?
Minimum Qualifications
 

Bachelor's DegreeRelevant Experience or Degree in: Typically Business Administration, Human Resources, Finance, Economics; a major which emphasizes analytical skillsTypically no minimum relevant experience required

Preferred Qualifications

Typically Minimum 3 Years Relevant ExpEmployee Relations, HR Compliance, or HR Generalist experienceIntermediate Data Analytics experience

What Are Our Desired Skills and Capabilities?
 

Skills / Knowledge - Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.Job Complexity - Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.Supervision - Normally receives detailed instructions on all work.HR System/Application Knowledge - Ability to quickly learn to use HR systems proficiently. Intermediate capabilities for applications such as Word, PowerPoint and Excel.Understanding of HR policies and practices - Basic understanding of HR policies and practices within the legal and regulatory environment.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.