Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

How you will contribute

Use Business Unit knowledge to provide local HR services that are relevant and tailored to the needs of the BU/location (e.g. Time & Attendance support, etc.)

Demonstrate a deep understanding of the local BU/location; work as part of the BU squad, providing business intimacy and supporting with delivery of local HR services

Escalate business specific queries to the BU People Experience Lead and functional queries to the relevant SSC team

Key point of contact to employee and managers for HR related queries, self-service transactions, HR portal navigation, policy interpretation and process support requiring face-to-face interaction and hard copy documentation

Responsible for focusing on employee experience and continuous improvement of end-to-end operational HR services

Responsible for delivery of the following services: ongoing onboarding, local learning delivery., time & attendance (plant), local query resolution, hourly recruitment (plant outside NA)

HR PE Advisors in a non-shared service supported country and/or in a plant, will be responsible for delivery of end-to-end HR services

Provides HR advice and guidance in relation to their BU, empowered to use their judgement and business knowledge to pre-empt any HR concerns and proactively seek solutions

Supports documentation and implements local/ country specific policies Responsible for identifying service issues, proposing improvements and supporting implementing changes

Supports the delivery of projects and initiatives within their country/BU

Responsible for Employee Relations support (where service not provided by SSC)

More about this role

Key Competencies:

Digital Intelligence- Ability to bring technologies, insights and partners together by leveraging innovative platforms and tools.

Experience Management-Drive transformative business outcomes through brilliant service strategy and execution, seamless process excellence, and industry-leading performance management.

Technical Agility- Leverages leading edge technology to optimize our business processes and enhance our capabilities.

Delivery Management-Deliver reliable, secure, simple and controlled services and solutions at the best cost.

Client Engagement-Understand key business drivers, end-to-end solutions and driving the change to increase value and growth. • Design Thinking- Solving problems by prioritizing the consumer's needs above all else using process(es). Lean Six Sigma (L6S)- To continuously improve a process outcome through identifying and eliminating the defects as well as reducing variables within the process.

Other important competencies: Service Now/Workday (technical/functional understanding); Communication; Conflict Management; Change Management; Policy Knowledge.

Compensation:

The base salary range for this position is $66,400 - $91,300 the exact salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays, and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and  Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.  

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

Job Type

Regular

Service Operations (Delivery)

Global Business Services