Job Description SummaryIn this role, you will be responsible for executing on multiple HR processes and supporting the HR team across all HR service categories including onboarding, offboarding, Oracle data maintenance, reporting, metrics and more. Develop an in-depth, wing-to-wing knowledge of company HR operations systems & processes. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvement. Promote “Best in Class” service while developing effective relationships and working cross functionally with internal teams and suppliers.

Job Description

As a Specialist for Employee Lifecycle/Onboarding/Offboarding process you will be:

Guiding employees through their lifecycle/onboarding / offboarding / etc. moments that matter by advising them in respective HR matters and completing administrative tasks in the internal HR systems. Understanding their questions and issues, advising them in a professional way and handling their queries in a timely mannerCreating respective documents that support the regulations of the country-specific legal environmentEnsuring excellent customer experience, employment related data changes and documentation to provide end-to-end customer careAnswering / and delivering service through a ticketing systemBeing proactive in handling process gaps that you face and being involved to find a solution and participating in process improvements (we are keen advocates of the Lean methodology when changing our processes for the better). Actively participating / driving the team to bring ideas, and advocating for a culture where we challenge the status quoBeing able to work independently, support and mentor others in the team by giving insights, training, and sharing expertiseBeing aware of interdependencies and business impacts, able to represent your sub-process in projects and among cross-functional stakeholdersAble to deal with complex process issues & lead discussions to solve problems as the team’s first escalation point.

WE NEED YOU TO HAVE:

Fully professional Hungarian and English language knowledge both verbal and writtenAbility to communicate effective through written and verbal communication and consistently deliver high quality customer service in a professional mannerEmbrace change and you are not threatened by new processes / new technologiesDemonstrated effectiveness to prioritize between tasks with different deadlines, complexityProven ability to work professionally & proactively with a remote client basePrevious experience in HR Contact/Service Centre or HR operations type of job is neededAbility to identify frequent customers / process issues and be able to suggest process, procedure, and training improvement opportunities

OUR PEOPLE LIKE TO WORK WITH US:

Flexibility is key to success for us, many of our people work flexibly in many ways (part-time, full home office work)We love the hybrid working model: flexibility working from home and in the office, we are offering home office allowance and ergonomic home office set up supportYour ideas and insights will always be welcome: we love to hear your voice whether it is about process improvement or overall ideas how we could do betterWe are committed to fostering an inclusive culture, where everyone feels accountable and empowered to do their best work because they feel accepted, respected, and appreciatedOur Working parents, programs and communities (just to name a few) add to finding your sense of belonging and contributing to voluntary community workWe offer opportunity to excel your knowledge in HR regulations and legal standards of the supported country, and learn and practice the Lean methodology in Practical Problem-Solving initiatives and Kaizen EventsGE Vernova office is at Váci Greens – the site offers a safe and friendly working environment with many funky community areas to chill out and coffee shop areas to have informal catch ups. It is easily accessible by transportation, by metro.

Desired Characteristics

Strong oral and written communication skills. Ability to document, plan, market, and execute programs.

Required Qualifications

For roles outside of the USA- This role requires basic experience in the Human Resources & HR Operations Service Delivery. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).

Additional Information

Relocation Assistance Provided: No