HR Operations Manager Human Resources Lake Oswego, Oregon Irvine, California Spokane, Washington Tacoma, Washington Liberty Lake, Washington **Description** **About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates. We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose. Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better. **About the Role:** We are seeking a highly skilled and motivated HR Manager to oversee the general daily HR operations within our organization. The ideal candidate will be responsible for ensuring compliance with all relevant laws and regulations, managing the HR service center, and overseeing HR data and reporting functions. This role requires a strategic thinker with excellent leadership and communication skills. Key Responsibilities: + General HR Operations: Manage and oversee the daily operations of the HR department, ensuring efficient and effective HR services are delivered to employees. Develop and maintain standard operating procedures (SOPs) to streamline service delivery processes. + Compliance: Ensure compliance with all federal, state, and local employment laws and regulations. Develop and implement HR policies and procedures to maintain compliance. + Service Center Management: Oversee the HR service center, ensuring that employee inquiries and issues are resolved promptly and accurately. Implement and maintain service standards to ensure high levels of employee satisfaction. + HR Data and Reporting Management: Manage HR data, ensuring accuracy and confidentiality. Develop and generate HR reports and analytics within Workday to support decision-making and strategic planning. **About You:** + Bachelor’s degree in Human Resources, Business Administration, or a related field + 5-7 years of progressive experience in human resources, including at least 2-3 years in a supervisory or managerial role. + Proven knowledge of HR policies, practices, and relevant employment laws. + Strong understanding of HRIS, case management, and workflow automation tools. + Exceptional leadership, communication, and conflict resolution skills. + Ability to prioritize multiple tasks in a fast-paced, dynamic environment. + High level of discretion and integrity in dealing with sensitive information. **Job Location(s):** Ability to work fully onsite at posted location(s). + Lake Oswego, OR + Tacoma, WA + Spokane, WA + Irvine, CA **Our Benefits:** We offer a competitive total rewards package including base wages and comprehensive benefits. The full pay range for this role is $88,944.67 to $165,182.79. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. **Our Commitment to Diversity:** Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected] . **To Staffing and Recruiting Agencies:** Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.