Job Title: HR & Operations Executive Location: Raipur Experience Required: 4+ years Employment Type: Full-time Role Overview: We are looking for a proactive HR & Operations professional who can manage a broad generalist role with strong focus on campus recruitment, fresher onboarding & training, employee engagement, performance management, and IT & infrastructure management. The individual will also ensure smooth HR operations including background verification, insurance management, compliance (with exposure to SOC 2), and office administration for a 200-member office setup. This role requires a strong sense of commitment, ownership, and accountability to ensure high-quality outcomes across HR and operational functions. Key Responsibilities: Take full ownership and accountability for assigned responsibilities and deliverables. 1. HR Generalist, Compliance & Operations + Support day-to-day HR operations including employee records, attendance, leave management, and payroll inputs. + Assist in implementing HR policies and employee support processes. + Assist in preparing and maintaining HR/Operations documentation in line with SOC 2 compliance requirements. + Support audits and ensure timely closure of compliance observations related to HR & operations. + Oversee background verification process for new hires and group insurance programs (enrollment, claims coordination, renewals). 2. Campus Recruitment & Onboarding + Plan and execute campus recruitment drives in partnership with colleges/universities. + Manage the entire fresher hiring cycle including scheduling, assessments, interviews, and selection. + Ensure seamless onboarding experience including induction, documentation, and orientation 3. Fresher Training & Development + Design, plan, and coordinate a 6-month structured training program for freshers. + Liaise with internal teams and external trainers for technical and behavioral training modules. + Track performance, collect feedback, and ensure successful integration of trainees into project teams. 4. Employee Engagement + Plan and execute employee engagement activities, team-building initiatives, and cultural programs. + Conduct periodic employee feedback surveys and support in implementing action plans. + Drive initiatives to strengthen motivation, collaboration, and retention. 5. Vendor & Stakeholder Coordination + Coordinate with training vendors and office service providers. + Monitor deliverables, handle contracts, and ensure timely processing of invoices. 6. Performance Management + Support the design and execution of performance appraisal cycles for all employees. + Coordinate feedback collection, appraisals, and recognition programs. 7. IT and Infra Management + Handle IT & infra requirements for a 200-member office, including: + Allocation, setup, and maintenance of laptops/desktops, internet, and communication systems. + Procurement and coordination with IT vendors for hardware, software, licenses, and AMC. + Ensure IT asset tracking, inventory management, and compliance with security policies. + Support IT-related controls required for SOC 2 audits (e.g., access control, asset tracking, incident response documentation). + Oversee seating arrangements, power backup, internet uptime, and access control systems. + Act as first-level support for IT/infra issues and coordinate quick resolution with vendor/IT teams. + Manage general office operations including housekeeping, facilities, security, and supplies. Required Skills & Competencies: + Minimum 4+ years of experience in HR Generalist roles. + Hands-on experience in Campus Recruitment, Fresher Training, and Performance Management. + Knowledge of background verification, group insurance, and HR compliance. + Exposure to SOC 2 compliance processes (documentation, audits, HR/IT controls). + Strong organizational and coordination skills with ability to handle multiple priorities. + Exposure to IT/infra management for midsize offices (preferred). + High sense of ownership, accountability, and commitment to responsibilities. + Excellent communication, interpersonal, and vendor management skills. Qualifications: + Bachelor's degree in HR, Business Administration, or related field. + MBA/PGDM in Human Resources preferred but not mandatory. + Prior exposure to IT/infra coordination, training program management, performance management, or compliance frameworks (SOC 2/ISO) will be an advantage. What We Offer: + A dynamic and diverse role covering HR, Fresher Training, Employee Engagement, Performance Management, Compliance, IT & Operations. + Opportunities to learn and grow across multiple functions. + A collaborative work culture in a fast-paced environment.