**Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: https://plc.pearson.com **Our team: ** The **Country Care HR team** sits within HR Operations. Our team has a geographical, in-country focus on operational excellence and compliance. We are also the executors and experts of local intelligence.  **About the role: ** Passionate about employee experience, the Country Care HR Consultant will report to the Country Care Latam Lead. This role will be an operational driver and in-country HR subject matter expert. This position will partner with HRBP's of business division, Centers of Excellence, shared services (“Pearson People Services”), Payroll, Solutions (IT), and Finance, to keep Pearson competitive and compliant. You’ll be the Point of Contact for Brazil within the global Country Care organization. Your peers lead Country Care activities all around the globe. **_Key Responsibilities_** . + Implement both long and short-term strategies as per the business division HRBP guideline. + Manage adherence to Compliance/local regulations. + Partner with our Legal COE teams on local legislation update, employee relation matters.  + Maximize the value of services across the employee hire to retire lifecycle, through an exceptional delivery and provide expertise support in an HR compliance standpoint. + Identify gaps and work on a Process Improvement portfolio. Provide an exceptional experience through innovation, simplification, and digitization.  + Manage high profile escalations through multiple team partnership, assess root cause, implement solutions to reduce escalations and improve processes. + Strategically manage local vendor performance including SOW, SLA establishment with our benefits vendors. + Act as a sounding board for our HRBP and COE for any case escalation related to a specific business division. + Maintain positive relationships with the Latam HR Teams to ensure effective co-operation and synergy. Share best practices. + Oversee the Employee Relations including the Unions negotiations and company representation. + Be part of the local leadership team advising and leading the local HR policies and local compliances. + Define all the HR local policies according to Pearson needs and local legislation requirements. + Oversee, help, advise and support the HRBP and local management on the implementation of the local HR legislation. + Support the facilities team regarding the Health and Safety employee requirements. + Advice on the Legal Entity governance. **To be successful in this role, you will ideally have:** + Bachelor’s degree or equivalent level of education. + Professional experience across all Human Resources subsystems. + Significant experience in Employee Relations, Benefits Management, and negotiations with the local Union. + Knowledge of Payroll and Personnel Administration routines. + A natural ability to discern, organize, and convey complex problems and solutions. + Thrive in an environment with an agenda for change, growth, and innovation. + Student of simplification and making complex processes appear simple to the end user. + Gifted at executing corporate strategies into locally relevant applications. + Excellent communication skills in both written and spoken English. + Availability to attend Pearson's office in São Paulo (Barra Funda) 1 to 2 times per week. **Check out our benefits:** + Home Office + Home Office Allowance + Medical Assistance + Dental Assistance + Employee Well-being Support + Life Insurance + Meal Voucher + Pharmacy Discount Program + Discount on Our Language School Franchises + Discount on Language Learning Books + Pearson University + Childcare Assistance + Birthday Off + AIP (Annual Incentive Plan) + Extended Maternity and Paternity Leave – 6 months for mothers and 1 month for fathers. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. **Job:** Human Resources **Job Family:** HUMAN RESOURCES **Organization:** Corporate Human Resources **Schedule:** FULL\_TIME **Workplace Type:** Hybrid **Req ID:** 20298