**HR Operations Business Analyst** **Job Tier [IC20]** **Location: Poland** **Overview:** The Operations Business Analyst is a detail-oriented and results-driven Business Analyst to lead project initiatives and provide actionable insights through KPI management and dashboard visualization. The Operations Business Analyst will bridge the gap between business needs and technology, ensuring project deliverables align with strategic goals while driving data-informed decision-making through effective dashboard design and reporting. **Key Responsibilities:** **Business Analysis** Gather and analyze business requirements through stakeholder interviews, workshops, and data analysis. Translate business needs into functional specifications for technical teams. Conduct gap analysis and identify opportunities for process improvement. Facilitate user acceptance testing and support change management. **KPI Management and Dashboard Development** Define, track, and analyze key performance indicators (KPIs) aligned with business objectives. Design, develop, and maintain interactive dashboards and reports using tools such as Power BI, Tableau, or similar. Visualize complex data sets into clear, actionable insights for leadership and operational teams. Collaborate with data engineers and IT to ensure data accuracy and integrity. Train stakeholders on dashboard usage and interpretation of metrics. **Project Management (HR Care)** Lead end-to-end project lifecycle including planning, execution, monitoring, and closure. Define project scope, objectives, timelines, and resource allocation. Coordinate cross-functional teams to ensure timely delivery and quality outcomes. Manage risks, issues, and changes to keep projects on track. Communicate project status, updates, and insights to stakeholders at all levels. **Required Qualifications:** **Education:** Bachelor's degree in business, Operations Management, HR, or a related field **Experience:** 1-2 years of experience in business operations, data analysis, and process optimization, with a focus on HR or shared services. **Problem-Solving:** Strong analytical skills **Technical Skills:** Proficiency in data analysis tools like Excel, Power Query, Tableau, Power BI, or similar platforms. **Communication & Presentation:** Simplifying complex ideas for different audiences. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. **Job:** Human Resources **Job Family:** ENTERPRISE **Organization:** Corporate Human Resources **Schedule:** FULL\_TIME **Workplace Type:** **Req ID:** 20775 \#LI-REMOTE