Job Title

HR Manager - Generalist

Job Description Summary

POSITION:      HR Manager/Generalist - Taiwan

The HR Manager/Generalist role is responsible for partnering with both the in-country, GOS HRBP and local GOS business in Taiwan to provide HR support. This role will be critical in delivery of HR processes and activities to ensure successful implementation and alignment with Cushman & Wakefield’s people priorities.

Job Description

RESPONSIBILITIES

Working in tandem with HR teams, you will:

Provide full HR support and advisory services to the country GOS business as well as a range of operational HR services and solutionsAssist in process improvement; continually seek to be innovative and identifying more effective ways to enhance the efficiency of the departmentProvide administrative support for Compensation & Benefits processes including bonus and salary reviews and administration of benefits programs (eg. Insurance program etc.)Support the delivery and ensure adherence to Company training, particularly related to performance management, bullying, sexual harassment and discrimination or specialist leadership trainingCoordinate training registrations, claims administration and maintenance of employee recordsAssist to execute company HR initiatives and programs and/or any other task assigned

Coordinate with regional HR teams, other C&W offices on any ad hoc requests for information

Payroll

Manage the entire payroll process via an outsourced vendor. Ensure timely and accurate monthly payroll processing by Payroll Vendor Verify and compute staff remuneration/claims for leavers and other off-cycle payments.Payroll reconciliationEnsure payroll records are correct in HRIS for payroll processingManage the government related reimbursements such as childcare, maternity, reservist pay etcComplete all necessary reports pertaining to payroll / costing

Talent Acquisition

Partner with in-country and GOS HRBPs to ensure seamless hiring and onboarding of new employeesWorking with the business leaders to understand their recruitment needsManaging the creation of requisition in WorkdayParticipate in candidate sourcing, shortlisting, interviewing and selection processConduct contract administration, on-boarding (pre-arrival preparation, immigration, first day meet-&-greet), orientation and confirmation processCoordinate the employment contract preparation and offer/negotiation process and address any queriesManage recruitment activities through WORKDAY system to ensure information is current and accurate.Maintain candidates’ within the talent pool through the appropriate use of WorkdayConduct reference / background checks, if required or requestedCreate a database of diverse talent pool of qualified facility management, real estates and building technology related candidates’ across a range of skills and experience in line with the profiles required for the business.

Employee Relations, Investigations and   Performance Management

Partner and support in-country, GOS APAC HRBP, and the business in performance management of poor performing employees, including (where appropriate) the development of a Performance Improvement PlanWhere an investigation is required, assist with investigations according to best practice principlesAssist with restructures to ensure that they follow all legal requirements

HRIS Maintenance 

Maintain accurate employee information in the HRIS system Conduct system audits to ensure data accuracy in all HR systems Generate accurate and timely reports for management Troubleshoot and assist employees with queries related to HRIS Assist in testing of any new modules to be deployed in HR systems. 

Off-boarding

Undertake off-boarding activities in a timely manner and exit administration

Background and Experience

At least 5 years relevant Human Resources Generalist role or similar in a large diverse organisationEmployee Relations experienceExperience in investigations and grievance management, and the disciplines that are essential to rigorous ER case managementAn ability to communicate effectively, build trust and successfully manage stakeholdersProvide HR operational advice that drives business performanceDemonstrated capability partnering and working with a variety of HR Centers of Excellence (COE)Hands on experience with HR Technology platforms preferably Workday

Qualifications & Technical Skills

Preferably degree in Human Resources, Psychology or other relevant discipline.Excellent written/verbal communication and presentation skillsStrong interpersonal skills and problem solving abilityHigh level of attention to detailWorking knowledge of employment law framework including awards

INCO: “Cushman & Wakefield”