Baltimore, MD, US
10 hours ago
HR Manager

Koons Automotive Group

Location: This leader (HR Manager) will be based out of a Koons Automotive dealership location. They will be expected to be in the office 5 days/week, along with their peers. They will travel regularly to various assigned Koons Automotive locations. 

KEY RELATIONSHIPS
Reports to HR Director   
Direct reports: One HR Specialist
    
Other key relationships

General Managers and operational leadership at Koons Automotive dealerships Regional Support Teams, including finance and IT
Shared Services Team, including Payroll, HRIS, Benefits Administration, and Learning and Development and Employment Law Corporate Communications and Public Relations team External HR Vendors and Consultants    

KEY RESPONSIBILITIES

Understands, keeps abreast of industry trends and complies with federal, state and local employment laws Supports management by providing human resources advice, counsel, and decisions Builds strong, trusting relationships with frontline team members and team members at all levels Partners with the Regional Leadership Team to provide support to the dealerships Develops organization strategies by identifying and researching human resources issues Reviews and makes recommendations to the Sr. Director for improvement of the organization’s policies, procedures and practices on team member matters Communicates changes in the organization’s team member policies and procedures and ensures proper compliance is followed Provides consultation and training to management on human resource matters Plans, designs and develops human resource-related initiatives that support the organization’s mission Takes a leadership role in developing a culture that enables team members to perform in a professional and safe work environment Participates on committees and special projects and seeks additional responsibilities Partners with other HR departments to accomplish all HR department goals and initiatives Updates job knowledge by participating in educational opportunities

IDEAL EXPERIENCE 
5+ years of broad human resources leadership experience in multi-site environments
Proven experience improving HR operations across multiple locations, ideally in complex, multi-site organizations undergoing rapid growth and integration.

Strong track record of driving retention and reducing team member turnover
Proven capability to develop and implement targeted strategies that effectively address retention challenges

Deep understanding of HR best practices, policies, and compliance
Recognized for expertise in developing, communicating, and enforcing human resource policies and procedures that drive compliance and enhance organizational effectiveness and team member experience, supported by a proactive approach to staying current with industry trends and regulatory changes.

Experience navigating complex regulatory and team member relations environments
Proven expertise addressing complex regulatory and team member relations matters. Strong understanding and proactive management of team member relations issues and compliance with evolving federal, state, and local employment laws in geographically diverse environments.

CRITICAL LEADERSHIP CAPABILITIES
Driving Results

Addresses critical business challenges, such as high turnover rates among skilled technicians and the broader guest facing and support teams, by developing innovative solutions and measurable HR strategies that enhance recruitment, retention, and team member satisfaction. Effectively utilizes an HR shared services model, ensuring excellence in service delivery, effective utilization of resources, and high standards of operational performance across team member relations, payroll, benefits, onboarding, and compliance functions.

Acting Strategically

Develops and executes strategic HR initiatives that support accelerated growth and transformation through acquisitions, providing proactive counsel and anticipating human resources implications throughout the process. Demonstrates strategic acumen by aligning HR initiatives directly with organizational growth plans, maintaining agility to adapt strategies based on evolving business priorities, organizational politics, and local employment frameworks.

Collaborating and Influencing

Builds strong, trusting relationships with dealership leaders, frontline teams, and internal stakeholders across various levels, establishing HR as a strategic and trusted partner. Acts as a key liaison to dealership management and internal leadership, navigating different organizational cultures and harmonizing practices, policies, and procedures to achieve successful integration. Partners effectively across multiple sites and locations, ensuring a consistent team member experience while tailoring strategies to meet local regulatory requirements, particularly within team member-friendly frameworks.

OTHER PERSONAL CHARACTERISTICS

Unquestioned integrity, credibility, and judgment; able to quickly gain trust and build lasting relationships across newly acquired organizations and existing leadership teams. Flexible and adaptable; proactively anticipates and responds effectively to changing business needs, particularly in a fast-paced, high-growth acquisition environment. Highly collaborative; effectively interacts and communicates clearly with individuals at all organizational levels, from frontline team members to senior management and dealership leaders. Strong operational orientation; demonstrates the ability to translate strategic HR concepts into actionable and practical solutions that directly enhance team member experience and organizational effectiveness. Exceptional listener and communicator; able to synthesize diverse perspectives and clearly convey organizational policies, procedures, and HR programs to diverse team member groups.

Salary range - $100k-$130k annually 

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