REPORTING RELATIONSHIPS/SUPERVISORY RESPONSIBILITIES

Reports to the HR Manager.  Administrative support to HRBPs.  No direct reports.

 

POSITION SUMMARY

The HR Representative is a multifunctional role that is responsible for both HRBP and HR

Coordinator functions.  The HR Representative will have and maintain a client base and adhere to all accountabilities noted in both the HRBP and HR Coordinator job descriptions.  

 

ACCOUNTABILITIES 

*All duties listed below are essential unless noted otherwise*

 

In collaboration with HR Director/VP develop and administer various human resources plans and procedures for assigned areas of responsibility.  Serve as a point of contact to aligned business partners for all HR-related needs and initiatives.  Provide strategic HR consulting and coaching, influencing leaders relative to necessary business actions.   Provide consultation to business leaders and employees on, workforce planning, talent development, succession planning, organizational excellence, employee relations, and diversity and inclusion.  Participates in the investigation and resolution of ongoing employee relations matters, such as working conditions, conflict resolutions, and disciplinary actions.   Utilize HR analytics to support staffing plans and identify cost savings initiatives. Participate in developing department goals, objectives. Collaborate with Operations in any new business ventures.  Assist with strategic workforce planning, discussing employee career paths with managers, and recommending suitable developmental strategies to meet professional and organizational goals. Collaborate with corporate Talent Acquisition, Compensation and Organizational Excellence to optimize the tools and resources of these teams in support of strategic goals and objectives.  Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.  Work with or refer employees to others for appropriate issue resolution, e.g., benefits questions, leaves of absence, etc. Timely responses to unemployment claims Function as an internal consultant clarifying the proper application of HR policies and programs; investigate concerns and resolve day-to-day employee relations issues, either directly or through advice to management. Provides HR customer service to employees and managers of all levels. Possesses the knowledge and skills necessary to successfully resolve a very high percentage of inquiries that come to HR. Utilizes good judgment in escalating HR concerns and issues to the appropriate HRBP or Leader.

 

Maximizes the use of Human Resource software and systems for retrieval and sharing of information.  Responsible for investigating complex employee corrections (i.e., MyTime, Payroll, etc.) and submitting the appropriate changes as required. Responsible for maintaining both physical and electronic employee files and information with the highest degree of confidentiality. Maintain current knowledge on compliance and regulation standards as related to employment and Human Resources matters.  Represents Human Resources and/or chairs councils and committees as assigned. Coordinates all projects, meetings, and events for the Human Resource Department. Skilled in answering a high volume of phone calls and directing calls appropriately as needed. Performs all other duties as assigned.