HR Generalist II

The HR Generalist II is a seasoned HR professional in a hybrid role in which this role will be both tactical and strategical in duties. Our HR Generalist II supports the Human Resources department as well as enhances our employee experience through providing full cycle Human Resources support to designated locations in the US, Canada, and Puerto Rico. 

This position carries out various responsibilities in the following HR functional areas: 

Talent Acquisition & DevelopmentEmployee RelationsRecordkeeping & Data MaintenancePerformance ManagementTotal Rewards (Benefits, Compensation, Disability, LOA, and Accommodations)PayrollWage & Labor ComplianceWorkers Compensation & Safety.

A successful HR Generalist II provides legendary service and drives operational and functional excellence and process improvement for the department and the company. Incumbent will participate heavily in employee engagement, investigations, and project-based tasks; and duties will vary daily. The ideal candidate is a self-starter, self-sufficient; approachable, responsive, results-oriented, proactive, and trustworthy, and should have strong interpersonal skills with ability to work with people at all levels of an organization.in various areas and business lines. The ideal candidate also must have effective oral and written communication skills; working knowledge and experience with HR laws and practices and office administration with an ability to be detail-oriented and highly organized while managing various tactical and strategical duties/tasks in a timely, efficient, and effective manner. 

This role will need a high level of skill in handling sensitive and confidential situations/information with the demonstrated ability to maintain strict confidentiality; integrity, good time management skills; a great team player; working knowledge and experience with HRIS, ERP, office equipment, computers, internet sourcing, and Microsoft Office is highly preferred.

Why Jacent?

Full timeCompetitive salaryPaid time off7 Paid Holidays plus 3 Flex Personal DaysMedical, Dental, Vision benefits; company paid short and long term disability.401K with company matchPaid parental LeaveFun Perks like Tickets at Work and cellular plan discountsAdvancement opportunities

Duties & Responsibilities

Acts as the first point of contact and subject matter expert for all HR-related inquiries. Managing inquiries from start to completion to ensure the overall employee experience.is above standards.Autonomy in decision-making as it relates to HR issues and concerns. Working closely with HR management with more complex matters.Provide leadership and guidance to support staff and HR Generalist I on the team.Provide guidance, coaching, expertise, and support to managers on all HR-related matters; including but not limited to performance counseling, workers compensation, safety, talent management and development, employee relations, compliance, investigations, unemployment hearings, and leave of absences.Administer and enforce human resources policies, programs and practices, including planning, organizing, developing, implementing, coordinating, and directing all HR-related responsibilitiesManage and perform the day-to-day human resources processes as well as continuous evaluation of current practices and strategies to determine where improvements can be made; partnering with management to implementConduct and investigate HR and employee relations issues, determine appropriate actions, and document consistent with Company standards. Conducts investigation of charges (sexual harassment, discrimination, etc.) and preparation for litigation, compliance audits, etc.Prepare and analyze data, reports, and presentations as needed, requested or required. Coordinate with HR management in the implementation of wage and salary structure, pay policies, performance appraisal programs, employee benefit programs and services, and company safety and health programsEnter, audit, and maintain employee records in the HRIS systems timely and accurately; including but not limited to new hires, terminations, status and pay changes, and other personnel changes.Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishmentsProtect organization's value and maintains the department’s integrity by keeping information confidential Participate in and complete HR projects, special projects, and other duties as assigned by supervisorUnderstand and demonstrate safe work practices at all times to ensure a safe work environment.Comply with all company policies and procedures.

Knowledge, Skills, and Abilities

Excellent verbal and written communication and interpersonal skills with an ability to work with various levels of employeesHigh degree of adaptability and flexibility with experience with rapid and complex changing work environmentsA high level of computer literacy with the ability to understand and use Microsoft Office applications proficiently.Strong working knowledge and understanding of labor laws, rules, regulations, case law, principles, and practices related to employee conduct, performance, and dispute resolution in the US, Puerto Rico, and/or Canada.Working knowledge of HR concepts, principles, and practices related to HR compliance, employee relations, leave of absences, workers compensation programs, and labor laws such as OSHA, EEO, FLSA, ADA/ADAA, ERISA, and FMLAProven work experience as an HR Administrator/Assistant or relevant role preferredAbility to effectively handle interpersonal relationships and sensitive HR issues with a high level of confidentiality and integrity.Ability to execute independently and in partnership with management with decision-making and completing assignments and duties.Ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement through a true hands-on approachThe ability to understand business goals and recommend new approaches, policies, and procedures to effect continual improvements in business objectives, productivity, and development of HR within the companyDemonstrated experience with multi-tasking and problem-solving skills.Excellent organizational skills and the ability to prioritize important projects with keen attention to details and accuracy in workComfortable with executing and performing with a high-volume workload and not be afraid to "roll up your sleeves"Ability to be proactive in identifying problems and driving and executing appropriate solutions Be an enthusiastic team player with a strong drive to create a positive work environment; while also being able to work independently effectively and efficientlyStrong work ethic and desire to achieve excellence 

Experience and Credentials

4+ years of HR generalist experience in fast past, high volume settingsHigh School Diploma Required Bachelor’s Degree in Human Resources or related business field or equivalent work experience preferredPHR/SHRM-CP preferred