The HR Generalist, Store Operations partners closely with the Regional HR Business Partner and Store Operations to deliver HR support that enables operational performance, drives results, and upholds Tractor Supply Company’s Mission and Values. The HRG serves as a frontline HR resource for Store Leadership and Team Members, providing guidance across employee relations, policy interpretation, performance management, and compliance. A core component of this role is supporting and executing employee relations investigations, including intake, fact-finding, documentation, coordination, and follow-up, ensuring concerns are addressed promptly, consistently, and in alignment with Company policy and employment law. This role balances proactive HR partnership with responsive issue resolution, requiring sound judgment, confidentiality, and strong collaboration with HR Business Partners.
Essential Duties and Responsibilities (Min 5%) Maintain strong working relationship with all Store Operations Team Members and Managers and adhere to all TSC policies. Provide guidance and counsel on a variety of issues to Store Operations Team Members and Managers. Partner with HR Shared Services to respond to and resolve Team Member issues related to payroll and benefits. Address and resolve sensitive Team Member relations issues. Partner with Regional HR Business Partner on issues severe in nature as appropriate. Facilitate training and development of Store Leadership. Conduct 30 and 90 day check-ins with new Store Leadership. Identify themes and suggest solutions for improvement in promotion, onboarding and new hire process. Support the Regional HR Business Partner – Store Operations in the Succession Planning and Talent Review process by providing talent review materials and facilitation support during Quarterly calibration meetings. Support the year-end compensation and adjustment process. Ensure HRIS and LMS processes are processed accurately and on time. As directed by the Regional HR Business Partner – Store Operations, schedule and facilitate exit interviews, analyze turnover data and recommend solutions for implementation. Maintain and coordinate team member recognition program. Support the Regional HR Business Partner – Store Operations in the employee engagement survey efforts by analyzing results and working with Store Leadership on implementation of engagement action plans. Coach and counsel Store Leadership on Team Member engagement activities, performance management and career development. Ad Hoc Projects as assigned by the Regional HR Business Partner – Store Operations. Maintain expert knowledge of federal and state employment laws, reducing legal risks and ensure compliance.Required Qualifications
Experience: 5+ years of Human Resources experience preferably in a HR Generalist position. Excellent communication skills both written and verbal.
Ability to multi-task and problem solve in a fast paced environment.
Education: Bachelors degree in Human Resources, Business or any related field. Any suitable combination of education and experience will be considered.
Professional Certifications: PHR preferred.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you’re applying for.