Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

The Senior HR Generalist is responsible for overseeing employee relations, policies and

procedures, recruitment and talent management for an assigned client group. This position is

responsible for serving as the business liaison for managing union relationships while assisting with

human resource initiatives designed to drive continuous improvement of HR and business

performance metrics. Overall, the HR Generalist is responsible for providing day-to-day HR functional

support.

Major Job Responsibilities:

Business Excellence

Create strategic business partnerships with front-line employees and supervisors to promotepositive employee relationsCreate progressive plans to monitor, review and make suggestions for corrective actions forattendance, punctuality, conduct and performance issuesImplement human resource policies and procedures to ensure compliance with localrequirements and reportingCoordinate recruitment efforts, establish interview and selection procedures, develop jobannouncements and interview materials, and conduct interviewsInvestigate questions and/or complaints to resolve employee relations issues

People and Culture

Serve as first point of contact for employee relations to manage grievance proceduresAdministration of the collective bargaining agreement and union contract negotiations (whereapplicable)Coach and advise front-line employees and managers regarding employee relations policies,contractual agreements interpretation and proper operating proceduresPartner with Talent Acquisitions to manage the workforce plan development andimplementation, assisting with compensation and training initiatives

Critical Skills / Capabilities:

Time Management: Plans, prioritizes, and manages time spent on accomplishing tasks toincrease productivity and efficiency; demonstrates awareness and control over amount of timespent on activities; meets deadlinesCommunication: Clearly exchanges thoughts, ideas, and messages through written, verbal,and non-verbal methods that promote an understanding with the target audience; listenscarefully and attentivelyAnalytical: Demonstrates a general understanding of various sources of information or datathat are relevant to the business; summarizes or integrates information for routine problems orissues with oversight from others as necessaryCustomer-Oriented: Demonstrates concern for satisfying external and/or internal customers;resolves customer issues in a timely manner; communicates with customers to ensurealignment and satisfaction; ability to operate with customers' best interests in mindInterpersonal Skills: Can relate to and communicate effectively with others to build rapportand relationshipsProblem-Solving: Identifies and analyzes problems; weighs relevance and accuracy ofinformation; generates and evaluates alternative solutions; makes recommendations;demonstrates tackling a problem by using a logical, systematic, or sequential approachDecision-Making: Plans and decides on the course of action while allowing for flexibility tosupport ad-hoc scenarios; demonstrates ability to balance competing prioritiesCollaboration: Works effectively with others to complete a task or achieve a commonobjective; ability to cooperate in both interpersonal and team relationships to fosterenthusiasm and maintain mutual trust, candor, and respect for others. Works through conflictconstructively

Experience:

Required: 3 to 5 years of HR Generalist experience, Employee relations experience within a unionized manufacturing facility

Education: Required: University degree in HR or Business-related degree, CIPD Qualified preferred 

Microsoft Office - Excel, Outlook, PowerPoint, Word

Working knowledge of Human Resources Information Systems (HRIS) and payroll systems

Working knowledge of employee relations, local employment laws, benefits, HR principles

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law. The salary range for this position is $77,625.00 - $129,375.00, depending on your role, level, and location. The benefits for this role may include short-term bonus incentive, health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Your actual pay will be based on your work location and other factors, such as your skills, experience, and education. To learn more about the specific salary range for your preferred location, please contact your recruiter during the hiring process.