**Date Posted:** 2026-03-30 **Country:** Mexico **Location:** LOC5011: Otis, Avenida Revolución # 507 Piso 3, Col. San Pedro de los Pinos, Benito Juarez CDMX, 03800, Mexico As our Human Resources Business Partner, you’ll be more than an HR professional—you’ll be a trusted advisor, a strategic partner, and a catalyst for positive change. You’ll work closely with leaders to align people strategies with business goals, foster an inclusive culture, and ensure our teams have the tools, support, and environment they need to excel. **On a typical day you will:** + Serve as a strategic HR Business Partner to business leaders, aligning people, talent, and organizational strategies with business objectives in both unionized and non-unionized environments. + Partner with leaders to support organizational design, workforce planning, talent management, performance management, and succession planning initiatives. + Lead employee and labor relations activities, ensuring fair, consistent, and legally compliant practices in accordance with the Mexican Federal Labor Law (LFT), labor regulations, and internal policies. + Act as a trusted advisor to leaders on union-related matters, workforce decisions, disciplinary actions, and terminations, ensuring proper due process and compliance with collective bargaining agreements. + Maintain effective relationships with union representatives, supporting ongoing labor-management dialogue, grievance handling, and conflict resolution. + Support and participate in collective bargaining processes, including preparation, negotiation support, contract administration, and interpretation of collective agreements. + Provide guidance on employee relations cases across the employee lifecycle, balancing business needs, employee experience, and legal requirements. + Analyze HR and labor metrics (turnover, engagement, absenteeism, grievances, performance data) to identify trends, assess people and labor risks, and recommend data-driven solutions. + Support change management initiatives, ensuring people impacts, union considerations, and communication strategies are addressed during organizational or operational changes. + Partner with Centers of Excellence (Talent, Compensation, Learning & Development) to deliver impactful programs that drive leadership capability, compliance, and performance. + Support leaders in building inclusive, high-performing teams while ensuring alignment with labor agreements and union frameworks. + Ensure readiness for labor inspections, audits, and interactions with labor authorities, maintaining accurate documentation and compliance standards. **What You Will Need to be Successful:** + 4+ years of progressive HR experience, including experience as an HR Business Partner supporting business leaders. + Bachelor’s degree required + Fluency in English is required + **Solid experience working in unionized environments, with strong hands-on knowledge of collective bargaining agreements and labor relations.** + Strong working knowledge of the Mexican Federal Labor Law (LFT), labor compliance requirements, and employee relations best practices. + Proven ability to influence and coach leaders on people, talent, and labor-related decisions. + Experience managing employee relations cases, disciplinary processes, and terminations in compliance with the LFT and union agreements. + Strong stakeholder management, negotiation, and conflict resolution skills. + Data-driven mindset with the ability to translate HR metrics into actionable insights for the business. + High level of integrity, discretion, and professionalism in handling sensitive employee and labor matters. + Passion for fostering an inclusive, compliant, and high-performing workplace culture. Apply now! **\#BuidWhatsNext** If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) . Become a part of the Otis team and help us #Buildwhatsnext! _Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com._ **Privacy Policy and Terms:** Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.