To provide operational support and advice on all aspects of HR to the business, managers and employees and assist in the development and implementation of new policies and initiatives as appropriate. UK based with UK & Ireland internal customer base The first point of contact for your customer base, working within a team Lead and assistance with HR projects and initiatives Relevant HRBP experience Experience of writing and implementing HR policies and procedures TUPE experience and application Excellent people skills Proven ability to meet deadlines Good IT skills CIPD qualified Able to evidence knowledge of and give practical examples of dealing with all kinds of employee relations issues Good knowledge of relevant legislation High level of verbal and written communication skills, enabling effective communication with people at all levels Building sound relationships with key stakeholders Strong organisational skills, able to prioritise Accurate with a good attention to detail Commercially aware Good facilitator and mediator Work at pace and high quality output Act as the first point of contact for all HR related matters for your customer baseFurther develop the culture, promoting the core values and behaviours including EDI and employee engagementProviding insight and being a key driver for the HR team objectives and priorities aligned to the UK businessLiaise regularly with customers and attend management meetings as requiredSupport with the development, review and implementation of HR policies and initiatives as appropriate and contribute to the development of the HR function to support the needs of the businessProvide assistance with resourcing, training & succession planning to the businessLead and support HR project work and initiatives as appropriateSupport with TUPE transfersMonitor and deal with all employee relations matters including disciplinaries, grievances, redundancies, flexible working requests, absence cases, maternity/paternity and parental leave mattersEnsure a commercial understanding of each business area and build a rapport with the relevant managersSeek to reduce absence, turnover and increase employee engagement/retention in line with the HR and UK business targetsProvide feedback and coaching to managers on individual leadership and behavioural skills as appropriateDemonstrate knowledge and awareness of FCA procedures and legal requirementsCoach and mentor HR Associates where relevantProvide assistance to the Senior HR Business Partner, as appropriate, together with cover to the rest of the HR teamActively seek to develop oneself and take responsibility for your own training and development.