In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive
business success by fostering a safe, inclusive, and innovative culture. The HR Business Partner is responsible for operational excellence
and organizational health at assigned site(s), serving as an individual contributor partnering directly with Field Leaders and site
leadership teams. You will strengthen culture and deliver business results by translating organizational priorities into actionable plans,
executing business goals through data-driven decision making, and partnering with campus leaders to improve the employee
experience. This role is accountable for the end-to-end employee experience, owning site-level feedback mechanisms, recognition
programs, and environment standards that shape trust, engagement, and performance.
You will be expected to work onsite at an Amazon facility, supporting multiple sites within your region (campus) with regular mobility
across assigned locations.


Level 5 HR Business Partner Job Description Template I Global Operations PXT
Last Updated: February 2, 2026
Basic Qualifications: [EU/ROW – May modify degree types based on relevancy and local language requirements. Do not modify
minimum year requirements]




Key job responsibilities
Employee Experience & Engagement
- Foster two-way communication between employees and leaders through feedback mechanisms like Voice of the Associate,
roundtables, and GEMBA walks
- Execute and monitor employee engagement strategies and recognition programs, including budget planning and employee
appreciation activities
- Build an environment where employees feel safe and included, establishing Employee Resource Groups and ensuring
equitable talent practices
- Maintain meaningful floor presence across the site, gathering insights and identifying early signs of disengagement
Operational Excellence & Site Standards
- Conduct regular site walks to assess workplace conditions and maintain facility standards in alignment with Amazon standards
- Partner with site leaders and safety teams to ensure consistent execution of safety programs
- Lead community initiatives at your site(s), partnering across your node and with Public Policy and Public Relations teams
- Improve site effectiveness by identifying systemic patterns, addressing root causes, and ensuring consistent, fair application
of policies
Data-Driven Decision Making & Technology
- Use data analytics to identify emerging trends, predict challenges, and implement proactive solutions
- Drive adoption of HR technology solutions, AI, and self-service tools while maintaining high-touch service delivery in critical
moments
Strategic PXT Leadership
- Partner with site leadership to balance operational needs with Amazon's values and people priorities
- Coach Business Leaders on effective people management practices, including performance feedback, team development, and
employee relations matters
- Support change implementation by reinforcing messaging, addressing resistance, and helping leaders translate change into
local routines
- Execute core PXT processes while building trust and influence through sound business acumen

A day in the life
Your day will be a dynamic blend of strategic thinking and data-driven decision-making. You'll leverage advanced analytics and AI-
enabled tools to identify trends, anticipate business needs, and develop solutions that enhance workplace experience. From coaching
leadership teams on workforce management to driving HR process excellence, you'll collaborate with Field leaders on operational
objectives and team effectiveness. You'll maintain strong floor presence, building partnerships across all levels while contributing to
meaningful workplace improvements through site walks, employee feedback sessions, and strategic initiatives.
Success comes from your ability to navigate organizational dynamics, lead change initiatives, and make high-judgment decisions in
ambiguous situations. Through business acumen, data-driven insights, and strategic partnerships, you'll help create a workplace
culture where employees feel valued and empowered.