Job Title: HR Associate
Location: Parsippany, New Jersey
Work Model: 4-month contract (with possible extensions in three-month increments)
Schedule: Monday through Friday (830-5PM or 930AM to 6PM)
Hybrid Policy: August – 3 days onsite/2 remote; September onward – 4 days onsite/1 remote
Pay: $27.50/hour

HR ASSOCIATE

SUMMARY:

We are seeking two HR Associates to support a busy HR Shared Services team. This role serves as the liaison to employees and managers in a call center environment and/or corporate business setting, providing HR generalist support and handling inquiries related to policies, procedures, and HR systems. The ideal candidate is energetic, resourceful, and eager to contribute to a collaborative team environment.

RESPONSIBILITIES:

Handle a high volume of inbound calls, creating cases in the HR system and ensuring timely resolution. Research and resolve diverse HR issues with accuracy and professionalism. Support employee lifecycle activities such as onboarding, job changes, leave management, and offboarding. Ensure compliance with policies and government regulations, including I9 and eVerify requirements. Enter and maintain employee data in HRIS systems. Assist with Open Enrollment and Leave of Absence processes. Collaborate with cross-functional teams including IT, HR, Payroll, and Legal. Escalate complex cases or customer dissatisfaction as appropriate. QUALIFICATIONS: Bachelor’s Degree in Human Resources or related field. 1+ year of HR experience, preferably covering onboarding, HRIS, benefits, or leave administration. Experience working in a shared services environment. Excellent verbal and written communication skills. Strong organizational skills and ability to manage multiple priorities in a fast-paced environment. Customer service orientation with strong phone etiquette and confidentiality practices. Preferred Skills Spanish Speaking plus Experience with HR technologies (e.g., Workday, ADP, SAP). Familiarity with case management systems such as ServiceNow, Salesforce HR, Oracle, or Neocase. Proficiency in Microsoft Office or Google Suite. Strong analytical and problem-solving skills.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.