Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Provides research, analysis, reporting and tracking to help guide the Human Resources (HR) function. Draws logical conclusions, vets ideas with colleagues, and recommends appropriate courses of action. Partners with senior HR leaders and Business Partners, contributing to projects that have executive level visibility. Presents project summaries and findings in documents, reports and dashboards for senior and executive leaders. Manages critical HR compliance-related processes, participates in business processes, and contributes to special projects as required.

What Part Will You Play?

Leverages knowledge of HR policies and HR programs to identify gaps or areas for improvement. Provides responses to team member questions as well as routine inquiries from leaders. Requires only limited support in administering HR policies and HR programs.Using deep knowledge of HR data and available reports, works with HR leaders to understand reporting and measurement needs and recommends solutions. May assume ownership for ongoing routine and non-routine reporting and measurement requirements for executive and senior leader audiences, to support new initiatives, or to address legal and regulatory requirements.Using deep knowledge of the HR function, business priorities, and HR programs and goals performs in depth analyses to monitor the effects of changes. For example, may baseline information and track changes over time to help evaluate the impact of new program or policy change.Conducts research to support HR program development or HR practices to support the achievement of business goals.Creates near final reports and presentations needed for a range of audiences, including executive and senior leaders.Monitors and participates in HCM system business processes. Works with HR leaders to resolve escalated items. Working with limited supervision, partners with manager or other HR leaders on special projects as needed.

What Are We Looking For in This Role?

Minimum Qualifications

Bachelor's DegreeRelevant Experience or Degree in: Typically Human Resources, Economics or Business AdministrationTypically Minimum 4 Years Relevant ExpHR analyst experience or other HR experience emphasizing analysis, problem solving, independent thinking, and effective communication.

Preferred Qualifications

Master's DegreeMHR, MBA, or closely related degreeTypically Minimum 6 Years Relevant ExpHR Analyst, HR Compliance, or HR Generalist experiencePHR or SHRM-certified HR professionalExp Required - 7-12 yrsGross - upto 20L p.a.

HR Advisory (40%)

 

Serve as the first point of contact for business managers on HR policies, employee relations, and performance management.

Advise and guide employees and managers on workplace issues, career progression, and conflict resolution.

Collaborate with HRBPs on sensitive cases including disciplinary actions, grievance handling, and policy escalations.

 

HR Operations (40%)

Oversee the execution of core HR processes such as onboarding, offboarding, transfers

Ensure timely and accurate maintenance of employee records, HRIS data, and compliance with statutory and audit requirements.

Drive process improvement in operational areas

 

HR Analytics (20%)

Own and manage HR dashboards, regular reports (e.g., attrition, headcount, diversity, hiring), and ad-hoc analysis for business stakeholders.

Interpret workforce trends to identify challenges and recommend actionable insights

Support audit, regulatory, and board-level reporting with accurate people data.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.