• University degree; • Prior experience at least 1 year in HR Administartion, PY or CRC • Strong customer service skills, including aptitude for working with personnel at all organizational levels; • Experience in working with computer data bases or in accountancy is preferable; • Proficiency in English (pre-intermediate level/upper-intermediate depending on the market that is serviced); • Local language of market that is being serviced (if required); • Extensive knowledge of local company organization, people, history, culture • Suitable seniority to reflect importance of the role • Credibility throughout the company • Business understanding • Good understanding of Data and IS related matters • Proven communication, management and negotiation skills