Job Type:

Work Location:

Overview:

2020 Companies has a full-time remote Field Operations Manager opportunity representing our client, HP.

About the Role

The Field Operations Manager plays a crucial role in ensuring the smooth operation of field activities. This position requires a combination of strategic thinking, strong leadership skills, and meticulous attention to detail. The Field Operations Manager is responsible for staffing, scheduling, compliance, and performance metrics to drive operational excellence and support the achievement of business objectives. By providing guidance, support, and compliance tracking, the Field Operations Manager helps to streamline processes, enhance productivity, and ensure alignment with retailer and internal standards. This role requires effective communication, collaboration, and problem-solving skills to address challenges and drive continuous improvement in field operations. The FOM serves as a key point of contact between field teams, management, and other stakeholders, fostering a culture of accountability, teamwork, and excellence in execution.

What's in it for you?

Work remotely

Competitive salary, paid weekly

Quarterly bonus potential

Next day pay on-demand with DailyPay

Health/Dental/Vision benefits

401K Program with matching

Paid Time Off

Paid Holidays

Monthly mobile reimbursement

Scholarship opportunities for employees and direct family members

Employee Assistance Program

Leadership Development Program

Product giveaways

Week off between Christmas and New Year’s

Birthday off

Job Description:

Facilitate the staffing and onboarding process for their assigned region(s)

Create a welcoming new hire experience and ensure completion of required training

Collaborate with the training team to ensure adherence to the new hire onboarding path

Creating & Auditing Team Schedules and Shift Compliance

Develop and maintain team schedules, ensuring adequate coverage and alignment with business needs

Conduct regular audits of shift compliance to ensure adherence to established schedules and standards

Ensure field team compliance with retailer standards and internal performance metrics

Provide support for ASM/RSM activities, such as store visits, training sessions, and other needs

Effectively provide direction, training, and guidance while ensuring retention of the team

Attend meetings and conference calls as required in and out of the region as needed

Travel to store locations within a region (as needed)

Ensure adherence to all company policies and procedures

Perform all other duties as assigned

Performance Management

Staffing Rates & 90-day Turnover

Schedule/Visit Compliance

External/Internal Compliance

Efficient handling of administrative tasks

Qualifications

High school diploma or equivalent required; Business degree preferred

3-5 years of retail or sales experience required

Demonstrate ethical and professional standards in a business environment

Demonstrate good judgment and initiative, make decisions and problem solve

Able to work autonomously with excellent time management and strong organizational skills

Excellent verbal and written communication and interpersonal skills

Positive attitude, willingness to learn, and ability to work flexible hours including evenings and weekends

Must be able to travel throughout the Region

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.