Description Are you passionate about helping individuals navigate housing challenges and committed to providing exceptional customer service? This role offers the opportunity to make a difference in the lives of those seeking housing assistance while leveraging your organizational, interpersonal, and analytical skills. We are seeking a detail-oriented and compassionate Housing Program Specialist to join our team! Responsibilities: + Conduct interviews with clients or applicants for public housing assistance and assist them with completing required application and declaration forms. + Gather information from previous landlords, social service departments, and other agencies to verify applicant circumstances. + Assess eligibility factors against established criteria and make determinations regarding eligibility. + Maintain accurate client records and files, document and verify client changes, and oversee annual participant activities. Duties include annual reexaminations, interim reexaminations, terminations, and portability processes. + Calculate housing allowances to establish rent levels, determine continuation, modifications, or terminations of assistance programs. + Issue housing vouchers and lead briefings for unit transfers or moves. + Ensure accurate data entry for monitoring annual activities, generating reports, HUD documentation, lease creation, contract documents, and other related notices. + Facilitate meetings with applicants, participants, landlords, and staff and mediate conflicts in compliance with housing regulations. + Deliver courteous and confidential customer service by answering inquiries about Housing Authority services through various communication channels. + Prepare and manage various forms and necessary documents required by Federal, State, and County governments. Respond to correspondence and inquiries regarding housing programs. + Provide interpretations of program regulations and communicate relevant information to applicants, participants, landlords, and the general public. + Operate office equipment, including personal computers and modern office software, to perform essential duties efficiently. + Perform related duties as assigned. Requirements + Effective interviewing methods and techniques for collecting financial and other data. + Challenges, procedures, and best practices in rental property management. + Tenant eligibility requirements, recertification practices, and data analysis techniques. + Computer applications such as Microsoft Word, Excel, Access, PowerPoint, and related systems. + Standard office practices and procedures. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .